The average refrigerator lasts about 14 years, give or take. Model # 79574307810. Appointment canceled due to no serviceman available in the local area. I received the same answer from the Sears repair service. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. Linear compressor needs to be replaced was the diagnosis given by the repair man and he has stated the compressors on LG units are junk. Compressor went out a week ago, lost $$$$ worth the food. Haven't owned more than 5 years. On June 29th, Sears Roebuck and Company of Hoffman Estates, Illinois and LG Electronics of Lincolnshire, Illinois, in conjunction with the Federal Government, announced the recall of approximately 20,000 LG and Kenmore Elite Trio Three door refrigerators. Purchased Kenmore elite 795.74033.410 with extended warranty. Now Im seeing all of the class action lawsuits against LG for their garbage compressors. Best way to make something use less power is to make it smaller, only problem is the load doesn't change. Sears tech just came out - I could literally copy and paste the response made by martin polland. About 2 years of use. ft. Refrigerator stopped working (cooling and freezing) October 2019. We just came back from vacation and discovered the refrigerator was running but not cooling anymore. My husband can't fix it. The compressor is the only part still under warranty. November 25, 2021, 5 years almost to the day, it stopped cooling, I checked in back of the refrigerator and the motor was hot to the touch and the glue was melting off of the compressor. I then called Sears. I bought my Kenmore Elite Refrigerator Model # 795.73153.610 in June/July 2017. I took delivery of my Kenmore Elite on June 2, 2022 and the compressor stopped working on July 9, 2022. He said the compressor is completely shot, and it's not worth it to replace the compressor. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. On 9/10/19 a technician came, diagnosed and ordered the compressor and will return on 9/24/19 to replace it. After many calls, the technician finally confirmed in late October that the compressor was dead and she ordered the parts. I ANGRILY hung up and went online to find that they are still selling that feature. Kenmore Elite was purchased 4 years ago and compressor failed. Ice Drop Refrigerator Water Filter Compatible with Kenmore 9083 09083 469083 469020 . My LG refrigerator Went out the compressor is bad. Simply outrageous will never by LG anything again. Less than 3 years later, July 9, 2022, we have a Sears repair person here today who is replacing the compressor. I was told it is the compressor and that LG has now built a universal compressor for all their fridges but then this compressor will not work with existing control board, therefore it will also need to be changed. Even though the compressor is under warranty, it will cost approx $1500 for this repair. Purchased a Kenmore Elite refrigerator 79574093410 in October of 2018, Ditto to all of this.have Kenmore frig as others do. They said we had the door open too long the day prior. I cannot believe that a recall was issued for the LGs but not the Kenmores and there is no remedy to make the purchasers whole. What about the 4-door models of the #Kenmore Elite (specifically, model # 795.72483.411). It's a good thing we have a little frig in our garage. The first two said that serious and Kenmore should just take this one back and replace it with a new one. Freezer over freezes and bottom part where all the food is located does not get cold enough to keep food especially milk from spoiling. 36mo to pay off. We were NEVER given a recall notice by Sears for them to come and correct this dangerous matter that they knew about. It is August 31, 2022 and it is now dead. Thank God we have a home warranty! In 2016. Bought Kenmore 4-Door French Door Refrigerator 72493 in August 2017. I didn't spend Kenmore Elite money to get an LG but that's a different story. In August 2019 the temp started to climb in the fridge and freezer but in a day or two it started working again. model 795 72483 410. the compressor went out in 4 years I had bought the extended warranty and sears had to replace the compressor. Now looking at a repair bill of over a 1,000.00. I have Kenmore Elite French Door fridge model 795.74025.412, bought 9/10/2017, and on 12/25/2022, the compressor has gone bad. Seemed he had no idea what he was saying or doing. The control panel went out the first year and then October 2, 2019 the compressor stopped working. On 1/4/2015 we purchased a Kenmore Elite bottom freezer refrigerator. Approximately six years ago, we purchased a complete kitchen package of Kenmore Elite products - refrigerator, dishwasher, microwave, and stove. Purchased Dec. 2019. I have not been able to get a Sears person out to fix until the 28th! Does anyone know if the LFXS30766 model included in this? It will not hold a charge of freon. We lost over $200 worth of food when Refrig quit. What scam on the American Consumer this has become. I purchased the 3 year extended warranty with Sears. The compressor is essentially a pump; its purpose is to . This cannot be right! Both read 60' Fahrenheit. We have been very dissatisfied with Sears for giving us the run around about who made Kenmore Elite. He said that LG/Kenmore appliances are complete garbage! Finally said bad compressor, said that cpu board was not compatible with their "Universal Compressor"and I would have to purchase a new board for the repair. I can not pay another 500 to 1000 dollars. I requested to speak with supervisor. Be the first one to find this review helpful. 795.51833.411 Side by Side Kenmore Elite Compressor is made by LG Compressor is the LG-FLB075LANA (R134a- Linear Compressor). I have a different problem my year and a half year old Sears/LG manufactured refrigerator. Compressor is under warranty but I am told that the labor charge is going to be close to $450. is my concern that the Door Hinge Bushing top door base plastic bracket, cover or part, have broke in 22 month period used. This unit is made by LG. (model 795.7033). Also the whole system neeeds replaced. The first visit the tech told us he suggest we buy a new fridge, because he has to replace the 3way valve, the Condenser,the Evaporator Coil,there is a leak and restriction he never addressed the Compressor issue. It stopped working May 2015. Step 2: Uninstall the Old Compressor. Sears sold me a faulty refrigerator and they will not stand by their products and replace when they are faulty. OMG, done with sears. Finally my Mom, found a private technician factory trained, who came over and assessed the fridge, and found the compressor broken with a potential water leak. I paid $3500 for this refrigerator. The last repairman said to just remove everything and turn it off and let it sit for 24 hours while the ice melts. Howver, had to call Sears to come work on it June 2018. Why is LG allowed to keep putting these faulty compressors into any product? I believe it should be. Now today 2-5 years later and 3000 in a fridge I have nothing. My LG refrigerator went out on me about a week ago. Repairmen in area declined to work on them (recommended by LG) and now we are waiting on one to travel over 3 hours to our home to replace the compressor, saying that it is the problem. It was replaced on 10/19/2021 at a cost of $1,055. If not, are there other class actions to join? And how is it possible for a big named company like this to keep putting out crap they know is bad and two lawsuits from what I can see did little to nothing much for the millions of customers. Purchased a Kenmore Elite 795.74023.412 in late Aug 2018 that just stopped working. Refrigerators should last more then 2 yrs. In the past every appliance, tools came from Sears. In fact, all the lights inside and outside work. Makes also a loud humming sound and sometimes a pop sound. The LG compressor failed last month. We have basic fridges 20-30 years old in the break rooms at work! LG ran remote diagnostics using my cell found and found nothing wrong, even though I was standing in a puddle of defrosted food juices. I found someone to come out for $65 and he said the control board was faulty which was the cause of the water and ice dispenser not working and then it lead to the wiring to the compressor. This is not even 5 years for this unit. I had purchased the extended warranty for a couple of hundred of dollars after spending over $2,000.00 for the refrigerator. Currently the fridge is sitting in a corner not working no repairman wants to touch it!! i purchased a LG double door refrigerator at Home Depot. I bought a Kenmore French door on Black Friday 2016 and put in use on Sept/2017 ( because my house was being built during that time). The fix may be as simple as replacing the light bulb in the refrigerator. There is a class action lawsuit inquiry that everyone needs to sign up for. Remedy: Consumers should contact Transform for Kenmore brand products or LG to arrange for a free-home repair. of course lost a fridge full of food. Now, not only is the ice maker not working, but the fridge won't cool below 52 degrees. Sears will not fix it , they can not get parts from China. Once he came in he then remembered the situation and said "you need a new circuit board." ft. At first they were going to give us a new one and now they have decided that we don't need a fridge for another week (3 weeks total). Bottom line, was told be better off to buy a new different brand fridge.i personally don't have thousands of dollars to go buy another one. 2017 kenmore elite model # 795.73165.610 refrigerator purchased new with extended home warranty 11/29/17- 11/29/22. How did they manage to keep it so quite, So much so I bought one in 2018 and had not heard anything until mine just went out this week. I SHOULDNT BE HAVING THESE KIND OF ISSUES. And they were even more money to fix with no answer as to how long it would be till they were able to work on it. Either way it is bad business practice and the consumer needs relief. Else, they will cover the compressor I believe but the customer has to incur all other costs which can easily run into $500- up to a thousand +. 2 Pack Refrigerator Spring For Kenmore Elite Compatible With 795.741053.010 795.71063.011 Counter Clockwise Wound Door Repair French Heavy Duty Steel. LFXS24623S about 4 months later the Ice Maker stopped working and was replaced. I too, bought a Kenmore Elite (really LG ) Trio refrigerator, with bottom freezer, in April 2015. Purchased Kenmore Elite with LG compressor lasted 2.5 years. Today, my 'fixed' LG refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is really 35, and the bottom freezer is set at -6 and is actually at 22. There has been multiple recalls, lawsuits etc for years. when this happens the food thaws and then refreezes over and over again until the unit finall failes. We bought Kenmore 3 doors french door refrigerator in 2019 and the compressor stop working in Jan. 2022. Quit cooling 4/9/20. Calls to the customer service number now do not result in any way to speak to a live human being. I purchased my Kenmore Elite 3 drawer fridge in 2018. I had warranty had it replaced. Which happened a few months ago. Was told there was ice built up causing the defrost fan to hit on the ice causing the noise. We were left with over $300 worth of spoiled food that we were never compensated for, even though the extended warranty claims to cover lost food. I feel everyone's pain. Model # 795.79044.310. I'm so frustrated that I have to buy a new refrigerator after 1.5 yrs!! We contacted LG who said the compressed would be covered under warranty. Compressor is under warranty but I am told that the labor charge is going to be close to $300. I am highly disturbed by this. All have failed except oven. ft. This has a LG Linear Compressor. My LG refrigerator has been giving me an error code E Com and I had a sears tech come out to tell me there is a bad wire in the door and it would cost $1100 to replace the door. 4mo ago water stopped dispensing, thought it was clogged. Last Monday April 23 Refrig stopped working. bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation Ha! CAN SOMEONE PLEASE FIX MY REFRIGERATOR!!! I too purchased a kenmore elite model 795.740!! I was in tears. Called some else that addressed in 2 weeks. He did see notes regarding the seriousness of my situation. I was told the condenser was no good an that they have been having problems with this. went to work the next morning, only to come home to water all over the floor from the ice melting in door. We have photos of the thermometers and of all the defrosted food. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. The refrigerator stopped cooling and I called a repair man and was told it was the compressor and thought there were additional issues as well. Apparently this is a fridge built by LG for Kenmore. Everything stopped on my unit and it does not look like LG or Kenmore or Sears are going to do a thing about it. 4 years old and a really Bad time in our life. Purchased Kenmore Elite Refrigerator in 2017 recently ice maker stopped working with in a week entire refrigerator stopped cooling. First a recall, then the ice maker, now it produces no cold air at all. called a local repair place, their tech showed up the next day and said "oh, Kenmore, i bet it is the LG compressor" and after he opened it up, he was right. Fortunately, it was still under warranty but it still cost $469 for the labor, etc. First time repairman came out, he replaced the compressor and said the circuit board was not sending voltage to compressor. All sears wants to do is sell. Purchased my LG 3 door refrigerator 11/2016. I have a Kenmore Elite refrigerator bought 3 years ago. I even tried to get the part myself. He said LG has come out with a new linear compressor that should last longer but it is made in China. I am extremely unhappy. It is 8.5 years old. I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011. Found out it only had a One Year warranty! Model ELITE LG My Repair & Advice. Bought a Kenmore Elite Refrigerator 795-74033.411 approx. No guarantee it will not break again and the part will not be here until 8/29. My husband and I bought our Sears Kenmore Elite in October of 2015. It took weeks to get a repair man here and he diagnosed the bad compressor and said he would have to order it and wouldn't be able to come back for another 2 weeks (due to that was the first available appt.). I can't pay $500. LG KNOWN by another nameKENMORE ELITE. Purchased a Kenmore Model # 72595 in 2018. Would love to joing a class action suit against Sears/Kenmore. Took 1 week to get someone to look at it. Model # is 795-77563600. I would like to know of any class action suites against the manufacturer or Sears for selling this low-quality, high-priced failure. The second time in barely 3 months (Hurricane Ida and Nicholas). I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. My refrigerator LG compressor went out .had to replace all my flooring on my house.oil all over the place,LG wants to charge me for there leaking compressor unbelievable service I will never buy another LG refrigerator cost me $2600. 795.73157.610 Started smoking now not working! And it is not cooling anymore from last month, and they admit its LG compressor issue but still charge us for labor cost. Description. $300. Freezer and Refrigerator quit keeping product cold. No wonder Sears is out of business! Original review: Jan. 19, 2023. The best way to find parts for Kenmore / Sears refrigerator model 795.74023411 (79574023411, 795 74023411) is by clicking one of the diagrams below. Just last month, we had to have the ice maker replaced because of a leak. Repair app in 2wks. Water leeks from the bottom freezer out onto the floor. Replaced FF evaporated. It has been worked on approximately 10-15 time since my purchase. I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. Told by three different repairman at least 1500.00 job and not worth repairing, The equivalent refrigerator costs 3,500. They tell me there is no recall for this issue. It just stopped cooling. old. Refrigerator Kenmore 795.7203 Series Use & Care Manual. So far 2 1/2 weeks without refrigerator. Paid tech service call 190 bucks to be informed compressor valves r bad 1000 to fix. We though we were buying a Kenmore only to find out it was made by LG. Says it will cost $659 to repair, but he didn't address the rest of the issues. My family has had the LG trio fridge for 5 years and almost a year ago it stopped cooling every time we call the customer support all they say is to have it reset to factory setting and it never works. How is this company allowed to stay in business? Sears Warranty Repair-Tech. We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. I have had a Kenmore Elite model# 795.74307.810 serial # 811KR00179 for 2 yrs. 136,734. Supposed had a ten year warranty. $450 to get it fixed under warranty make sure you get the new compressor, the old models may last a week to a couple of years according to the tech. Read in some comments that the board is not going to be included in the compressor warranty, which is a bummer. Paid $2995.00 and it lasted until Feb 18, 2020. He recommends Frigidaire only and the high end which is Electrolux. Emergency electricity shut off, food spoiled. The very best way to ensure you're getting the correct specs is to download the owner's manual which should contain all the information you need, including full specifications of your Kenmore 795.7105. I called sears and told them and they gave me another number to call, so I called and waited on hold for 30 minutes, I explained again about the fridge. I would like to join the class action law suit against LG faulty compressors. We are stuck with a broken $3000 piece of junk. Id love my money back . I was not made aware of the recall and was told by the Salesperson when I bought it that it did not have a faulty Compressor. I purchased a Kenmore Elite Bottom-Mount refrigerators (7954015411) in March 2016 from the local Sears store in Henrico, Va. I bought a Kenmore elite refrigerator in 2018 only to learn it is an LG and my compressor has died and they want $950 to install a new one. Model #795.71314.313. Purchased a Kenmore Elite 72483 refrigerator in October 2015. Sears has given me the runaround on a warranty of a television I purchased after their technician said it should be replace vs ordering a part which never came. I bought the Kenmore elite model # 795 72595 710 on 3/18/2019 ice maker doesn't work freezer doesn't work fridge is barely cold. Sears was no help. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. Kenmore/ LG needs to be responsible for replacing these refrigerators. Have there been any class actions against Kenmore? Your Recalls and Product Safety Alerts; Amazon Assistant; Help . It covered everything. L G will not recall. As of today October 31 I am still out a refrigerator. stop producing cold. Have been having issues with the freezer not keeping things frozen. Today, my 'fixed' refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is actually 35, and the freezer is set at -6 and is actually at 26. Turn off the new beautiful noisy refrigerator open the door to allow the ice to melt for two days. We are still waiting on the last part to arrive and be installed. I wish I would have known better. In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. The Class Action Lawsuit refers to when a group of people win a lawsuit against a company over the damages they have suffered due to the carelessness of the company. It is ridiculous that Sears is not taking care of this. Our LG is 2 years old. This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. Our refrigerator (model # LMXS30776S) is just over 3 1/2 years old, and this will now be the 7th time we've had it fail. He was retired and had just found out he had a terminal illness. I've lost so much food since my purchase and have spent out so much money trying to keep this junk alive and working. What a joke. 1000 dollars to have it fix. Done with Sears forever. !.411 and. Would be happy to join a class action lawsuit as I have decided to go out and purchase a new refrigerator. ENERGY STAR. I want it replaced or repaired. !My fridge is dead 795.73167.610 not even 3 yrs old paid over 2,000.00 new at sears. Ft. I love the look of it and it is easy to use. It is the compressor. Unfortunately, they are the only certified techs in our area.seriously?? According to Sears the compressor is still under the manufactures warranty. Start Relay Is Damaged. Compressor went out. The food heated up and I have thrown everything out as it could be dangerous to consume. The technician referred me to the front page of the appliance manual which says the xo.preasor is warrantied for 10 years. This Refrigerator quit working on 2/23/19. Have there been any class actions against Kenmore? Kenmore do warranty for only one year because they know that they are going to stop working. Then I went on the internet to get suggestions. He charged me $100 to do nothing but say the compressor is bad, youll have to go through Sears and showed me a clause in th instruction booklet that states sealed refrigerant systems (compressor etc) were covered parts only for an extended period of time. Even then because Sears does not do repairs on the weekend, therefore we had to spend $160 on a small freezer to salvage as much of our frozen food as possible. Good, Lord, people run! We trashed most of the food, which isnt cheap, especially when you have hungry teenage boys in the house! In addition, I lost approximately $200 or more in food. No one else will touch it either. I then asked that they send someone out for no charge to "diagnose" and they would not, and didn't care that I PAID FOR THAT FEATURE!! Yet my temp reading still said -3 / 33. but hot as all get out. Can't believe they are getting away with this issue. He did say that I have a lemon, and that Sears won't do anything about it. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. Also, he informed me that the condenser was emitting a lot of heat. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. Sears could not get tech out until July 19. Would certainly like compensation not only for repairs, but for all the lost food. (3) When the defect CODE removes the sign, it returns to normal operation (RESET). (47 pages) Refrigerator Kenmore Elite 795.71082.01 series Service Manual. How can I get redress? This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the . Bought my Kenmore Elite May 2019. After seeing the list of compliant this is what Sears & LG wants! not even frozen. First ever large purchase from Sears and financed on first credit card. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. I'm back to square one - stuck with a lemon that still doesn't work, and it will be 2 weeks for anyone to come back to diagnose properly. Spent $629 for labor on repairs (compressor was under warranty). I would have thought that a (formerly) good company would stand behind their product. We purchased a Kenmore Elite Refrigerator model #795.73157.610 right after we bought it. On Sunday 7/3/2016, the inside top bulbs failed too turn off for an undetermined amount of time which resulted in a melted housing, charred sockets, rise in temp and loss of contents. The Grab-N-Go fridge comes in white or black for $2,000, or in stainless steel for an . 210) everything was good until 4 months ago when the ice maker stopped working. I contacted our local news agency as this is just ridiculous worst product ever and worst customer service ever. New Compressor is the"UPDATED UNIT with UPDATED SOFTWARE in the PCB. I purchase a Kenmore elite refrigerator in 2016 3 yrs. Compressor should not quit working after 5 years. I see others have had the same problemwhy isn't there a recall? Please add me if/when a lawsuit comes up. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. I purchased model number 795 74025 412 on October 3rd 2018, for $2000. A long story short after multiple calls to LG, and hiring a tech that deals with LG problems daily, we are still waiting on parts for a now dead refrigerator and lost food in the process. April 7, 2003. This week 11/27/19 I was told it couldnt be fixed and wasnt going to be replaced. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. We have had Sears home warranty and Sears home services to the house twice for a total of three times to fix this refrigerator. HELP. The last refrigerator I bought is still running after 16 years with no problems at all. Lost $279.00 in Groceries.
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