Thanks to the steps listed above, doing so will cause the Surfaces screen to turn off but the tablet will not go into Sleep mode. Copyright 1995-2023 SAMSUNG All Rights Reserved. To turn sleep off: Press the Windows Logo key + X to bring up the Contextualmenu. It seems to have to do with how the audio is actually played, see for example this thread. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. She has been writing about technology for many years and her favorite verticals include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, Windows, and web apps. Anyone know where the setting is to prevent this behaviour? You will. I tried closing all apps. The app needs to have access to the background data for proper functioning. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Why is this sentence from The Great Gatsby grammatical? I have to close and re-open the app just to get it to play again. Next up: Samsung Galaxy phones offer an interesting feature for lock screen known as lock screen stories. It refuses to play playlists. A place where magic is studied and practiced? So I figured out why bubble was playing the same track over and over, just had to enable gapless. I just did a factory reset before you replied, so well see if that fixes things (testing it now). Thats why the music might stop when the screen turns off. I only have these issues with TIDAL, as mentioned, Spotify and streaming flacs from within my network are rock solid. When streaming TIDAL, the 272 stops playing 1 - 2 hours in, always, regardless of how large the playlist is. 09:29 PM Step 5: Look for the problematic app and turn off battery optimization for it. So it seems to just randomly stop playing whenever it wants to. in. Issue two Im not sure on - copying in @tomvamos for reference. ncdu: What's going on with this second size column? TIDAL is rock solid. 10 Fixes for Android Auto Not Playing Music From Spotify or YouTube Music, Top 7 Ways to Fix Siri Not Playing Music from Apple Music. For that, follow these steps: Step 1: Open Settings on your phone and tap on Lock Screen. 06-14-2019 Completely power down your Android device and back up again. 10-02-2019 Its never once played through an entire TIDAL playlist. Since owning my 272 I have only been using upnp and Spotify Connect and it has been working perfectly, never had a single issue. If you set it as "Duplicate screens", when you turn off both of them then sound (Spotify or another sound program) it continues on playing. It would be very frustrating if I went the Roon way and it was still being kicked out of the app. directly to audio files on your phone, you'll need to update your sleeping apps settings to prevent this from happening. That wont delete any data from your phone. Press J to jump to the feed. It should never do this, and just keep playing until I stop it. r/TIdaL Tidal disappears after some minutes of inactivity from Android's Media Control notification (other apps like Pocket Casts or Spotify don't) r/TIdaL Tidal randomly stops playing when app isn't open (iOS) I loaded 11.30 this morning to my Iphone 6s. Apple Music There are a few different external factors that can interfere with the S Pen's function. Launch iTunes or another music player, click the "Play" button and close the MacBook. This bug happens when using the AUX cable into a car or home stereo. Prevent Windows 10 from Locking When Monitor Turns Off, Windows 10 turns display off after minutes instead of hours, Bluetooth headset mutes audio when mic is enabled. I have updated the thread title accordingly. Factory reset your 272 - recommended after the Firmware 4.8 update if youre experiencing any issues, Log out of TIDAL in the Naim App and back in again, Still no better? In response to TIDAL itself: I guess I should have titled this post better (which I have now changed). Restarting your phone would be sufficient to fix it. I tried Medium, Optimized, and High Performance battery modes and the bug is always present in all 3 modes. What is a word for the arcane equivalent of a monastery? The bug never happens on iheart Radio. The name of the app is Equalizer Plus. issue. Perhaps its not just turning the screen off but going to sleep mode. Another option, which is free, is to run BubbleUPnP Server on a computer or NAS, which will also buffer the incoming Tidal stream. For a reference test, I installed iheart Radio, played a radio station and turned off the screen. First, make sure your tablet is plugged into a charger. Glad issue one is sorted with the recommended Factory Reset. Minimising the environmental effects of my dyson brain. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. Check the quality level in the app aligns to your level of Tidal subscription. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner. Tap Rearrange Apps. Shit will get better but we kinda gotta rough it out for the future, imo. Can Martian regolith be easily melted with microwaves? mobile is already set to Normal quality but when the music stops, it's not buffering. Galaxy Tab S6 Lite screen has yellow tint. in, Yup, settings>device care>battery>then the app> shut off "put app to sleep", 06-14-2019 Siri not recognizing your voice and not playing music from Apple Music can lead to an undesirable experience. Randomly, it will just stop playing in the middle of a song. Step 3: Enable the toggle next to Allow background data usage. Music stops playing when screen is off Galaxy S10 Music stops playing when screen is off Galaxy S10 Plus. If luck is on your side, the issue could be a one-time problem. Its been 3 months since they introduced the $10 Hifi tier. If the article doesn't help, please contact us via this page - we're happy to help personally. If it isn', A Screen Overlay error appears on Samsung phone or tablet. How can we prove that the supernatural or paranormal doesn't exist? When my Win 7 PC goes to sleep (or put to sleep by me), I can power off the monitor (with built-in speakers). If the problem is limited to a single app such as Spotify, Google Play Music, etc., you should take a look at the apps battery settings. Anyone else have this problem? We explain and teach technology, solve tech problems and help you make gadget buying decisions. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. Sometimes it stops after a few mins, sometimes it stops after an hour. Please contact us via Live Chat for a faster response. So the issue is not with TIDAL. 07:39 PM Step 2: Tap on your app. I am using the latest version of the Android app and 272 is updated to latest firmware. If you have an Apple Watch, deleting an app from your iPhone also deletes that app from your Apple Watch. Free standard shipping, exclusive offers and financing options. Apple and Spotify work quite smoothly, though. usually this is solved by turning the phone off and on, but today nothing is working. This largely happens largely due to two reasons:These devices automatically kill apps running in the background to free up more space in RAM.Customised battery profiles on these devic. Why Samsung has this annoying feature in the first place? Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. But before spending $$ I just want to make sure it will help with my issues. Lets check how to enable background data usage for the music. Tidal is a music streaming service. To fix the issue, you need to disable the music widget in lock screen settings. Try disabling battery saving mode in BubbleUPNP settings and allow BubbleUPNP to run in the background in Android settings. It has no issues streaming from its own app, ever. Since music playback stops when the Surface goes to sleep, turning sleep off entirely and making it so that the tablet does not go to sleep in any case will definitely solve the problem for you. Restricted data can also cause issues in the normal functioning of an app, especially if the app needs the internet to work. Can't Add App Already inside Secure Folder to Home Screen. I can go a whole drive without having this issue, or this issue can happen several times on one drive. I have the paid, full version of Equalizer Plus and it worked great on my old Galaxy S7. I never have issues with TIDAL aside from the one of two outages they suffer from per year. If you want to make sure that your Surface does not stop playing music (or video) when its screen turns off, the following are the two most effective methods that you can use to do so: Since music playback stops when the Surface goes to sleep, turning sleep off entirely and making it so that the tablet does not go to sleep in any case will definitely solve the problem for you. You do not have permission to remove this product association. I dont have this issue when streaming radio, upnp or Spotify connect. Fortunately, the issue is easy to fix. The bug also happens while plugged into USB power or running off the phone battery. Copyright 1995-2023 All Rights Reserved. It will only reset various settings to their default values. I have a similar situation, Tidal rarely has outages, unless you havent paid the ISP bill? It's connected standby (modern standby). Unit has been running rock solid since yesterday morning after the reset. If you use other store apps, such as Pdcasts Beta, audio will continue to playback when the screen turns off, Spotify and other desktop apps stop audio at that time, Yes I came to the same conclusion some time ago myself. I only noticed this since I upgrade to iOS15. A few days back, I was listening to an audio on my Samsung phone, and after a few minutes, it stopped suddenly. I got a Samsung Galaxy z flip 3 and a Fiio KA1 and the music keeps pausing itself while on use. How do I change "Open with Powershell" to "Open with Command Prompt" when shift-rightclicking in Explorer? When it happens I have to press the power button and play resumes from where on the track it stopped.. As soon as I restart the app it plays right away. fingers crossed, Issue #1: I think it is now safe to say that the factory reset fixed all app connectivity and play starting issues. in, This solution is the one to turn off the setting. I play music on my wireless headset at work. Fast, easy checkout with Shop Samsung App. I assume they're overwhelmed with all of us converts. How many times have you uttered a command and Alexa powered Echo didnt respond? captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Asking for help, clarification, or responding to other answers. I tried both bit filtering modes built into the phone. Could your cables be loose? Wired headphone plugged with the Thunderbolt to headphone jack dongle Perhaps they could just allow users to indicate 'connected standby' behavior for each program. I really dont understand how using TIDAL can get my 272 kicked off the network so the app cannot find it. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? At times, the music widget interferes with the other third-party apps, and that makes the audio stop when the phone screen turns off. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Step 2: Tap on the problematic app followed by Mobile data & Wi-Fi or Data usage. I believe that the first one is the most important one, but I also modified the second. I am actually considering the Sonore/Roon option. Fix: Music Stops Playing When Screen Turns Off On Surface. 07:39 PM Wait for the app to restore, then open it from your Home screen. Me too!! Just TIDAL. I can go a whole drive without having this issue, or this issue can happen several times on one drive. Are there tables of wastage rates for different fruit and veg? The MacBook will stay out of sleep mode and the music will continue to play as long as the AC adapter . When I lift my phone the screen awakes and the music continues to play. This does not occur in third party apps such as overdrive. Making statements based on opinion; back them up with references or personal experience. Why are physically impossible and logically impossible concepts considered separate in terms of probability? Disable iOS data protection toggle (the media position in files, i.e. I probably enabled it by mistake with my ear when I was last on a phone call. Microsoft has not addressed this pressing issue ever since the first Microsoft Surface tablet was put on store shelves, but this problem can, fortunately, be fixed on the users end. The company who makes it is MWM. Lets check multiple ways to stop music from pausing when the screen turns off in Samsung phones. For such a user, abrupt stopping of music would be an awful experience. I feel like they should have fixed it by now if the issue is actually due to a large influx of new users. If that is OK then issue is mostly likely with your home network. It works without problems. Another was to disable so-called 'connected standby' in your registry. Please take our brief survey. Press Power button to select. Environment: Expand the Display section in the Power Options. If I am playing music from my phone, as soon as the phone goes to lock after around 5 minutes the music shuts off! I know there is another thread for this but it wouldnt let me post a reply. Some Galaxy TabS6 Lite's may still have a yellow tint to the screen, even with the blue light filter disabled. I am having the same trouble with my podcast app. any proposed solutions on the community forums. So the next time you want to make sure that the Surface does not stop playing your music when its screen turns off, simply wait for the amount of time you have set for its screen to turn off instead of hitting the tablets Power button. Refunds. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Press the Volume down key until 'Yes delete all user data' is . Her love for Android and gadgets made her develop the first Android app for Kashmir. Naim did go to great lengths to optimise Tidal performance as it was such a common problem, and things improved for most people but theres always the chance it may be a problem for some. 1-800-MY-APPLE, or, How to force an app to close on your iPhone, iPad, or iPod touch, Sales and I encountered the same problem (also on the XPS13 interestingly). A popular workaround is to use a proxy server to accept the stream, buffer it, and serve it to the 272 as if it were a local UPnP stream. S Pen is not recognized by Galaxy phone or tablet. Welcome to the Apple Support Communities! Hopefully, my information will also apply to Win 10. Step 3: Disable the toggle next to Put unused apps to sleep. The said app should have access to use the phones battery in the background. If this is affecting the Music app, take a look at these steps first: If the behavior continues, we'd also suggest removing and redownloading the Music app to your device. If music apps on your phone or tablet are not allowed to run in the background, your audio may stop if the phone or app goes to sleep. in, 04-08-2020 Super User is a question and answer site for computer enthusiasts and power users. Select "change advanced power settings" on the page that opens. Email as a contact option was discontinued as of April 3rd, 2019. The other possibility is that the phone automatically decided to single out my music app for battery use since I use it a lot and decided that it would be best to "optimize" my music app by shutting it off when the screen is off! I open Tidal and play a playlist. I played it again, and to my surprise, the same thing happened. I have no other apps opened and nothing new installed. It is infuriating! 1 Like Kryptos January 20, 2022, 10:27am #4 Nat, User profile for user: the point of the audio/video you are on is lost if iOS data protection is enabled). I also logged out of TIDAL in the Naim app and back in before this one, seems to have no effect. In my case, turning off the lock screen widget fixed the issue instantly. On your iOS or iPadOS device, go to the App Store. iOS15 Looks like no ones replied in a while. in. I did also just do the 4.8 firmware update when I signed back on with TIDAL. Top 6 Ways to Fix Computer Turns On but no Display on Windows 10. Apple Music stops playing in iPhone when screen is locked after upgrade to iOS15. Open both the drop down menus in front of the Put the computer to sleep feature (for on battery and Plugged in, respectively, and set both of them to Never. Second playlist stopped playing after an hour and 45 mins on a 500 track playlist. Documents app allows you to listen toaudioandvideo files when the app is in the background or the screen is locked. To turn sleep off: Press the Windows Logo key + X to bring up the Contextual menu. We understand that if you lock the screen on your iPhone music will stop playing. Hi, I am using an app from the Google Play store called Equalizer Plus and it seems to have huge bug on the Galaxy S10 Plus. Step 4: Tap on the Apps not optimized drop-down option and select All. Then on an iPhone X or later, tap Done. Top 13 Ways to Fix Amazon Echo Not Playing Music From Spotify. Press the ' App Info ' option. Make sure that you use the exact name of the app. I am giving them a few weeks to iron it out. When an apps sleeping mode is active, it prevents the app from running in the background. I'm having similar issues after switching. Yes, certainly worth trying to get to the bottom of any networking issues before you try Roon. azjules, My Apple music will not play music when phone is closed or "sleeping". To check and verify the setting, follow these steps: Step 1: Open Settings on your phone and go to Apps. I have also locked in my IP addresses for both the 272 and the Tablet controlling it. I usually play music I have downloaded and have Tidal in offline mode in the car. 06:38 AM When this issue arises, Samsung phone users are unable to enjoy uninterrupted music. I installed BubbleUPNP from Google Play on my Android smartphone and control Tidal playback from it. If the music stops while in the background, you can fix it this way: Launch the Documents app and open Settings > Security. In the Power User menu, tap on Power Options. It seems completely random. When I switch back to the Tidal app and try to hit play, it just sits there with the spinning wheel. And as for roon, if it is a solution to this issue, I will most certainly find a way to make it work with my 272. Turn off Power saving by tapping the switch. Samsung offers various useful widgets for the lock screen, such as music, weather, alarm, and upcoming schedule. Step 1: Open Settings on your phone and go to Apps. Locking your Microsoft Surface is an excellent alternative to putting it to sleep. Step 2: Tap on Battery followed by App power management. You can choose which apps will still run even when Data saver is on. Then on an iPhone X or later, tap Done. Spotify will stop playing the track as soon as I leave the app (regardless of how I leave it), and refuses to play unless I'm in the application. Find out what are lock screen stories and how to use them from the next link. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. A forum where Apple customers help each other with their products. To lock your Microsoft Surface, you need to: Tap on your account picture in the top left corner of the Start Menu. Imagine someone with phones screen off time set at 15 seconds. Same issue still persists as with TIDAL, the music stopped playing after 1.5 hours even though the playlist loaded was 24 hours worth of music. *EDIT: 2022/01/25. This issue is strictly within the Naim app. One solution that was suggested was to use a screensaver that's a black screen, and set your screen to never turn off. Find the correct name of built-in apps. It should never do this, and just keep playing until I stop it. I got that problem but it was because my mail wasnt verified. At times, the problem could be with your audio or music app. The best answers are voted up and rise to the top, Not the answer you're looking for? So well see what happens from here. Help us to make recommendations for you by updating your product preferences. On your iOS or iPadOS device, touch and hold the app. Search for the app. The above article may contain affiliate links which help support Guiding Tech. In the meantime, the 'blank screen screensaver' seems the best workaround. in, 07-20-2019 08:34 AM vegan) just to try it, does this inconvenience the caterers and staff? It's like a bulletin board for your tablet. Same problem with my nd5xs. If battery optimization is enabled for the problematic app, it might also be the cause of music not playing usually. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your I kept thinking my Bluetooth earbuds were jacked up or my Spotify account was. User profile for user: Yeah, us Spotify converts, sadly, just gotta get used to it. Check your streaming quality settings: for mobile use (cellular) drop it down a notch from what youve set it for streaming over wifi. Please keep in mind that this will remove any content you've downloaded and will need to be downloaded again: If you have an Apple Watch, deleting an app from your iPhone also deletes that app from your Apple Watch. selection. Audio via DisplayPort - How do I keep it going when Windows 10 turns the display off? How to match a specific column position till the end of line? Apple acquired Beats Music & Beats Electronics on 1 August 2014. The 1st gen Naim streamers were always susceptible to dropouts with Tidal due to their very small buffers which were only really designed for local streaming rather than web streaming where latency can be an issue. Easy sign-in, Samsung Pay, notifications, and more! When I use apple music and listen to albums in my library, the music cuts out, mutes, and jumps for about 15 seconds after I lock the phone. I had something similar on my OnePlus 8 Pro and had to enable "Do not restrict background activity" for the Tidal App. - I have uninstalled and reinstalled Tidal, and cleared cache and data multiple times, - I have added Tidal to the "never sleeping app" list in settings-->battery, Software Build number: SP1A.210812.016.G988BXXUEFVG5. Tap in the upper-left corner to delete the app. provided; every potential issue may involve several factors not detailed in the conversations But the bug is always there and always reproducible. ) in. Music also stops when the screen sleeps automatically after a few seconds the phone is put down on the table. Spotify has a store version now, but still doesn't support CS. 03-22-2019 I will go back to trying to figure out the naim app, which should work in the first place. Step 3: Tap on Battery. Try telling it not to shut the monitor off when idle. On your iOS or iPadOS device, touch and hold the app. ", Delete built-in Apple apps on your iOS 12, iOS 13, or iPadOS device or Apple Watch. It also happens when you use wired headphones and even happens playing through the phone speakers with no wire plugged into the AUX jack. I should have probably also mentioned my 272 is hardwired via ethernet and my devices are on a WiFi6 network. Yaaasss!! Just keep in mind that anytime when the PC is NOT in the sleep mode, the monitor must be on. Tap on the Change plan settings option located to the right of the power plan your surface is using. Find out how to reset app preferences and what happens after resetting app preferences. Tidal stops playing at random times when screen is off on Samsung Galaxy S20 When I am playing Tidal on my phone through an ifi Hip Dac ( https://ifi-audio.com/products/hip-dac/) on my Samsung Galaxy S20 Ultra 5G, the player stops at random when screen is off. Unfortunately it doesnt work correctly when playing Tidal. Sometimes if I open another app like Google Maps, Tidal will stop playing music. Its optional, but it will help us improve further , If youd like to get individual help from our Customer Support team, follow the steps on the. how to update Google Play Services manually, 7 Best Ways to Fix S Pen Not Working on Samsung Galaxy Devices, 3 Ways to Privately Share Photos with Instagram Users. Support is also available on your mobile device through the Samsung Members App. Got it working, so I set a large playlist and let it play. davidwilliams January 20, 2022, 8:59am #3 Check the quality level in the app aligns to your level of Tidal subscription.
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