are therefore always enabled. The only trustworthy source for authentic NBA Tickets: 100% guaranteed to get fans into every game for every team. *These tickets are also listed on Ticketek Marketplace if you prefer to purchase via the original seller, however the platform adds a service and handling fee ($17.95) a reissue fee ($14.85). And operates Ticketek.com and Ticketek.com.au ( the & quot ; ) ) for an Ticketek mobile you. Yes! Sold my tickets on ticketmaster resale and got my money in the bank within 9 days. To receive this offer you must be a Ticketek customer and all applications for the Virgin Money Go Account must be made via this landing page. View Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. You will have to visit Tixel to sell your ticket as you cant directly sell your ticket through Ticketeks website. Zero stars, uselessly run, waste of a time company. After your ticket is verified, it will take you to the pricing page where you can decide the price of the ticket. They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! Get a real job. I happen to know for a fact that the people who purchased my tickets had successfully entered the venue and enjoyed the concert!! So wheres my money? Easy as. I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". Hover over the Last Minute tab on the homepage and click on Deals. Did any of you who sold get paid for the tickets once they were resold? How Hot Are Takis On The Scoville Scale, etc. + I had to pay listing fees + I had to pay a $100 administration fee. By purchasing a ticket, you agree to be bound by these Terms and Conditions. The status of those tickets are still active which means they still haven't been sold and I also haven't receive any email notice that my tickets are sold. So the final buyer got a refund for their tickets, but Ticketek obviously couldn't take the money back out of their bank account and refund me. I was certainly given the runaround by others who I had dealt with. Fred Jewelry Pretty Woman, I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. I only contacted them about it 4 days ago. Travancore, VIC. If this actually happens, how are you going to book the tickets? If you did not find an answer over there, then you can submit a request through the sites Help Page. Barcelona vs Aleague all stars ticket, bought from Ticketek. I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. I can't see too much feedback online about them (although Ticketek themselves have horrible reviews). Cut & past of a review Ive added to a number of sites & Ive just asked a TV Station if it would do an expose: Ticketek Marketplace is a Rort. Tixel is a safe ticket marketplace to trade tickets from Ticketek. I have provided this evidence to Ticketmaster Resale. Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. ticketek marketplace fees . Tixel is available to all Ticketek ticket types and all events: Music, your Ticketek account. +44 (0)7540 787812
[email protected]. You can get in touch with your friend (or ticket broker if you purchased from a ticket Press question mark to learn the rest of the keyboard shortcuts. I was ready to go on the dot and within a few seconds I was at the resale site paying three times the amount, for really crap seats. Appalling service. Before I get into it, I would recommend waiting more than a few days for them to get back to you. I went to the Sydney CBD Westfield HQ outlet of Ticketek, and they charged me $68 for the ticket then $7 Ticketek Fee + 1.95% Visa/Mastercard Ticketek Outlet Surcharge fee. To resell an Ticketek ticket, simply login to your account and select which It's nearly $400 worth of tickets. Barcelona vs A-league All Stars single ticket. Trending Articles > Ticket Dispatch Schedule Ticket Dispatch Schedule > How do I contact Ticketek? My tickets are for Guns & Roses, and I am still a little nervous as when I made a complaint to Ticketmaster they advised that my only avenue of recourse is if I actually don't get into the concert, which really concerns me know because I really want to see them. They asked me to DM them and then said we cant help you. )Tried to ring the 1300 phone number provided, to resolve my issues but was unable to get an answer.I sent an email on 31/1/21 listing the issues I was having to the email address provided.I Received a response on 8/2/21 advising they hade received my email and that Due to the. The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. This is a review for Ticketek marketplace, run by Ticketek. phone and you can see your tickets there. Ticketek Pty Ltd (ACN 010 129 110) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Marketplace") owns and operates marketplace.ticketek.com.au ("Marketplace Site"). Ticketek - With over 40 years' experience ticketing the biggest live events and venues. With over 40 years' experience ticketing the biggest live events and venues in Australia, Ticketek is the leading ticketing partner to the sports and live entertainment industry and operates Australia's most advanced multi-channel ticket sales and distribution network. Perth: (Feb to Apr 2023) Where: Crown Theatre Perth - Burswood, WA When: The show will run from February to April 2023 Tickets: You can buy Moulin Rouge!The Musical Adelaide tickets via Ticketmaster; Brisbane: (May to July 2023) Where: Lyric Theatre, QPAC - South Brisbane, QLD When: The show will run from May to July 2023 Tickets: You can buy Moulin Rouge!! Unknowingly, I was obviously redirected to the resale site where I paid $949.51. The lounge open 30 minutes prior to the main arena doors on an event day. I sold my tickets on Gum Tree with mo problems at all. It doesnt charge additional service fees for sellers. It will charge you a reasonable fee if you opt for ticket exchange. Be sure to check our page often for the latest coupons. Q: When purchasing tickets at the Regent Theatre box office or Ticketek agency will I get physical tickets? Ticketek routinely mismanages ticket processing which should be simple. literally having the same issue right now, been more than 10 business days and havent received shit, Did you end up getting your refund? This surely is an unacceptable way to treat people with a disability. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. . It has been 2 months since the event that I sold my tickets was held with 5 tics worth app $1000. Will also be reaching out to A Current Affair! In the unlikely event that there are any issues, we will find you comparable or better tickets. After your payment is successful, you will receive an instant confirmation message and your order will be placed. Im not waiting for nearly 12 months for my $1000! A complete waste of time & effort & should be reported as a scam. Yeah same issue here - unable to remove listing. Ticketmaster first encourages you to find the answers to your questions from their FAQ section. We use dedicated people and clever technology to safeguard our platform. Click List a ticket. The only reason I used marketplace was because everyone said it was the most trusted way of selling tickets, otherwise I would've gone to Gumtree or something else. If they try to ghost you or pull some dodgy shit, tell them you will lodge a claim with VCAT. Become a Groupie and enjoy special perks when you book as a group! If you don't, you may be charged additional fees. I have a bloody ticket to a concert that got pushed back a whole year because of covid and Im trying to change the dates because they automatically placed me onto a Sunday night instead of giving me options. About Ticketek. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. (ie the amount you paid for the tickets less any ICC T20 World Cup 2020 service/delivery fee and credit card charges). Although Ticketek seems to charge you fees for almost all different actions, when you look at the 30% of the ticket price being charged as fees, it simply is costlier than any other ticket marketplace including Ticketmaster. If you google "Victorian Ombudsman" you will find both the Postal Address and an email address. They are $150 each so I'd like to resell them - but from what I've read on here, I'm nervous about using the Ticketmaster reseller site. If you have mobile tickets, Ticketek sent you the special mobile links by email and SMS. you can just upload the file on this page and in a few clicks your listing will be live. Worst ever company to deal with. Ticketek will deliver a full-service solution that will utilise the knowledge and relationships of Motorpoint Arena Nottingham's existing ticketing and customer services . Try to use someone else or let me know how I can get my refund. account" option. Anyone know much about the marketplace? 2 minute read. I don't have an email address or access to a computer. General. event My Ticketek; Gift Vouchers; If your I accidentally bought extra concert tickets and wanted to sell them. Theyre so damn dodgy. 1. . to then often have to go to their desk at the venue to follow up the issues. No communication other than an email confirming tickets had been sold on the day I listed them. To sell your Ticketek ticket on Tixel, you must first upload a PDF file. Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. Feb 9, 2023. In other words, event ticket fees are out of control. We missed the show! Based on the customer reviews, Ticketmaster Customer Service is quite helpful in solving issues fast. Firstly, create an account on Ticketmasters app or website. Would definitely use again! Site poorly designed & difficult to navigate. October 1, 2019. No, we are unable to offer refunds or cancellations. I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. We will only use them once to look up your active tickets in Ticketmaster Entertainment INC, popularly known as Ticketmaster is an American ticket sales and distribution platform with almost 50 years of experience in this field. Ticketek Pty Ltd (ABN 92 010 129 110) ("Ticketek") provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the "Seller"). Indy 500 Snake Pit presented by Coors Light The Indy 500 Snake Pit presented by Coors Light is the ultimate festival of fun, friends and some of the biggest electronic music acts in the world - all while Indy cars roar past at 230 mph. Choose your tickets. Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. Any seller or fan whose annual gross transaction value across the U.S. Ticketmaster marketplace (including Account Manager) exceeds $600 will receive a form 1099 from . If you haven't received your payment within 10 business days, please check with your bank first that there are no pending payments before submitting a request. Ticketek, Eventbrite and many more. But in case you were not able to find the answer you were looking for, then you can opt for fan support service where the fans support representatives are available from Monday to Sunday starting from 9 AM till 12 AM, midnight, ET. Mar. After calling the number and listening to all the preamble, the call disconnected. When Ticketek get back to you, it will come through as an email. I used it to sell tickets to Penn & Teller (due to Covid wahhhhh). Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! 104 Views. details of the event including: name, date, time and venue. So thanks very much! Ticketmaster vs Live Nation: Are Live Nation and Ticketmaster the Same? Ticketek Marketplace Terms and Conditions of Sale. No wonder people resort to scalpers!! for all major ticketing companies, We use cookies to make your experience on Tixel better. I'm pretty desperate for this event because i don't see anyone selling tickets for this anymore and marketplace seems like the only legit place. Tixel is the best way to sell Ticketek tickets to genuine buyers at a fair original Scalpers and Ticketmaster Resale - who enables this behavior so they can double dip - are corrupting the concert experience for fans. Our Frequently Asked Questions: mobile ticket you have not yet used ticket. Sell tickets directly from your Ticketek Account. Show More Buy guaranteed tickets for sold out events at a fair price. The fees for this service cover costs for operating and maintaining this marketplace and, considered with other revenues, earn a profit. Terms state that payment would be processed 10 working days after event. For Light Creatures please phone Adelaide Zoo on 8267 3255. aren't going I also think they're just swamped with customers. Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. . A Ticketek spokesperson said it took its legal obligations seriously and 90 per cent of fans were automatically refunded within 10 days of cancellations and nearly 100 per cent within 20 business . I am up to 3 support tickets lodged with not a single reply. That's it, once your payment details are confirmed your tickets will be listed on Ticketmaster. B. I know this should be normal good service, not worth commenting on, but I was so relieved and wanted to balance out some of the other comments. Find trending events near you. Since both the platforms have given the control of ticket pricing to the hands of sellers, the prices will vary according to the sellers preferences and you will have to go along with their decision. It is a part of TEG Private Limited, a leading Live Entertainment, Data analytics and Ticketing company in Australia. . privacy policy. No way to recover tickets. 2. There are now 6 discount code, 8 deal, and 1 free shipping promotion. Has pictures/video. Swiss-based Viagogo launched in Australia in late 2013, followed by Ticketmaster Resale in mid-2014. . I have not been paid yetI have taken the matter to the Dept of Fair Trading. Dealing with the same thing atm. The only minus is that no matter when they sell, ticketek dont pay out until 2 weeks after the event. We decided we'd go to the show if the tickets don't sell, but I'm going to be really pissed if we show up at the door and are told that our tickets are not valid because someone bought them while we were on the way there! https://marketplace.ticketek.co.nz/. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) If you cannot attend a performance you hold tickets for, you can re-sell these through Ticketek Marketplace, this is an authorised re-seller and tickets sold or purchased through this site will be accepted at our venue. Just a thought.) you can't make. Bubur Ayam. Instead I was sent the PDF email after the show. It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. Ask a question about Ticketek Australia in Services. should definitely help. They often provide Ticketek vouchers for you to unlock free tickets to watch sports events such as cricket, soccer, AFL, and more. First time using the "Ticketmaster Resale" website - now also the last. If you received a PDF I purchased some tickets from Ticketek and as I need to sell, I was looking at selling on Ticketek Marketplace. Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. 0. After you have posted the listing, you only need to wait for the customer to buy it. this, if you are * They charged me for the price of the tickets by lying and saying they had refunded the price of them to the buyer because they couldn't gain entry to the concert. DO NOT reply like a regular email, you won't get a response. issues and conforming to regulations. The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. Tixel is a safe ticket marketplace to trade tickets from Ticketek. All rights reserved. Having the same problem. All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. Thanks a million Sandie for your wonderful help & tickets are now sorted enabling us to still attend the concert. No contact, no reply, nothing.You have stolen money from thousands of people who need it. Functional cookies Choose how your checkout appears for attendees. A subreddit for Melburnians and Melbourne enthusiasts! 2018-2023 Tixel Pty Ltd. ACN 625 710 581, The safest way to resell tickets to any When people buy and sell tickets via Ticketek Marketplace, it creates a chain of private buyers and sellers. It seems like ticketmaster is a very dodgy site. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. Jul 30, 2019 contributed by Ticketek Marketplace (Deactivated) . . The $41 itself doesn't have any superscript that leads to an explanation. What Is Tixel? All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. I have sent my concerns to the Victorian Ombudsman. A Reserve, Section N5, Row D, Seats 18 and 19. Once you are sure about the event, tap on the get tickets option and it will first take you to select seats. Dont go near it- use Tixel if you can instead. Similar to any other ticket marketplace, buyers, and sellers can come together on its platform and grab amazing deals on different types of tickets. Buy guaranteed tickets for sold out events at a fair price. Not only do they have some really easy user interfaces to navigate around freely, but finding options like Selling tickets or My orders are easily visible too. . Bank details are correct and theres also a current credit card number that the refund can be processed against. When you look at the prices of tickets, they are reasonable, similar to any other marketplace. aren't issued I sold some tickets in January (17th) and it took two months (March 22) for the money to get into my account. . Its a party over here. Both Ticketmaster and Ticketek offer platforms that are easy to use. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. Ticket limit 10 tickets in one transaction . This may vary slightly depending on which delivery method you choose. US groups form 'Break Up Ticketmaster' coalition. Why does Ticketek Marketplace charge fees? Most of the sellers are sole brokers and the entire control of pricing of tickets is in their hands. Ticketek Australia (Booking Service): 1.1 out of 5 stars from 1,535 genuine reviews on Australia's largest opinion site ProductReview.com.au. Paid $193 for $78 tickets. When you bought your ticket(s), Ticketek sent you an email with a file attachment a PDF file that contains one or more . NBA Finals Sports. Absolute scum. the actual Ticketek mobile link. Still waiting for my refund 6 months. I applied for a refund in August but have not been contacted. Axie Infinity: Origin is now available to play via Mavis Hub! Lower fees. . Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. Thank you so much for taking the time to comment! Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. Deals/Discounts Phrase here when you book this 8 hour private tour in Taipei City, Yahliu Geopark, and Jiufen with hotel pick-up! [2022], Ticketmaster vs Seatgeek: Which Is Better For You? Charges 30% fees in the total amount of tickets. OriginalNumber5905 5 mo. You can choose between two options: A. Button: opens a window on top of your website to reveal available tickets. What did you say to consumer affairs ? Offers a huge variety of selections and has almost every type of event listed on its website. One Site. We will then issue the buyer with a new ticket that will have a new barcode. Press question mark to learn the rest of the keyboard shortcuts. A: No, all tickets are only available within 72 hours of the performance date. There is a Box Office located at West HQ. Safe, Fast and Verified . Search. I was wondering if I should bother trying to sell tix via Ticketek Marketplace or via another platform. All Tickets. If you click on "Mobile Ticket", you will get to the same link that was included in your As for delivery, you can either opt for a physical ticket and ask them to deliver it to your doorstep or you can go with a virtual ticket and save some money. This is a rort stacked in the favour of liquidity for Ticketek & Ive complained to NSW Fair Trading. No record of the sale on the website under my account. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. Naoya Inoue Height Weight, I have definitely been scammed. Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. Press J to jump to the feed. You answered your own question - they are separate sites, why would the purchases be linked? Tickets from $75. But when we glance at other important sections like the additional convenience fees and pricing and payments, Ticketek certainly has an upper hand over Ticketmaster. I want an refund, yet there is no way I can get it. An administration fee of $10 will be charged. short-changed. With an average discount of 22% off, buyers can grab unbeatable promotions up to 60% off. 20 days ago. ticket resale 676,100 fans safely resold tickets. To learn how to buy and sell tickets on Ticketmaster, have a look at the subheadings mentioned below: In case the listing fails, make sure to revise the details or the Ticketmaster will not verify the ticket and you wont be able to sell the ticket. Scroll down and click the big "Sell Your Tickets" button. Scroll down and click the big "Sell Your Tickets" button. I booked some Elton John tickets but didn't receive the pdfs in the original email confirming the purchase. Press J to jump to the feed. What this company did is the following; 30. I couldn't return to where I was, no progress, the booking system repeated itself, etc. I purchased AFL tickers from a Ticketek outlet and they charged a $2.50 transaction fee. 30 days. This is to maintain the upkeep of the platform and service and manage the accounts of both buyers and sellers. Marketplace My Ticketek Ticket Delivery. The website for Ticketek sends you to a website called "refundable" but then they tell you (too late ofcourse) that they can't help you and to go to Ticketek.So you go to Ticketek, then they take ages to do anything, only to forward your request to the theatre directly by which time it is past the time of the show and you can no longer get a refund. I listed three tickets for one of the Manchester united football matches that occurred last month. Sell tickets directly from your Ticketek Account. Therefore, it's impossible to speak to an actual person. it works Does anyone know what to do about this? Dealing with this right now. November 16, 2018. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. Always quick, always easy. Here's what to do: Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. Good on You and Good Luck! Just go to the Sell through Ticketek account page and choose "Tickets are in my Tickets were fully refundable so asked for refund as we couldnt see the match on 15th due to quarantine. If you are currently worrying about the same answers, then you dont have to worry any longer as in our Ticketmaster vs Ticketek comparison article mentioned below, we have presented a well-curated list of topics and information about both the services to help you pick your favourite platform. Find out how we combat fake reviews. 1300 558 878 select option 1Open 9am - 5pm (Sydney time)Monday - Sunday. Flemington Racecourse And Victoria Racing Club. These cookies are critical to the basic site functionality of Tixel and Ticketek is not owned by Ticketmaster. remembered as you explore the site, as well as assisting in security Ticketmaster vs Vivid Seats: Which Is Better For You? Definitely, Trustpilot should bring a starless option, these scammers even don't deserve 1 star! Ticketmaster phone number goes to a voicemail that states the phones are unmanned due to Covid reduced staffing - however, I do recall trying to contact Ticket Master prior to Covid & it was impossible then also. recall a time ever being able to buy anything on ticketek without the utmost frustration. Submit a request. Featured Events. Thank you. to then often have to go to their desk at the venue to follow up the issues. I bought tickets to and event halfway through last year, tried to call them on a number of occasions and tried to email them, i unable to get in contact with anyone they have set up their phone lines and email systems that way intensionally. Tue 8 Nov 2022 7:30pm Rod Laver Arena, Melbourne, VIC Tickets listed on The Ticket Merchant are from trusted Australian re-sellers who we have long standing relationships with. is not on the list,