I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. Average Cost to Get Out of Your Timeshare? What should we do? By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. I acknowledge that this consent may only be revoked by email notification to [email protected]. For example, one of their properties is Sunset Royal Beach Resort. I kept writing down there numbers and showing them how they provided no value compared to what we pay just by renting. FRAUD (charge #1) - Pg. They said it was tax deductible. You can learn more by looking up Promotoria Sunset Group Timeshare Owners Lawsuit online. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. After this they charged our credit card and cashed a "check" payment for the same month's payment. We were well within our 5 business day window. I emailed the contract attorney that was at the meeting to inform him of our decision to cancel and if I sent an email was it legal and he said it was and there would not be a problem. It has now been almost 5 months and I am losing faith they will ever pay me back. On the off chance that youre reluctant about a venture an open door, do some exploration prior to settling on a choice. There was one sign that a possible claim might be recorded by lawyer Mitchell Sussman. BEWARE this is a scam. Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. Business Profile Sunset Group Travel Club Contact Information 13611 s Dixie Hwy Ste 109 Miami, FL 33176-7262 Email this Business (908) 964-5967 Customer Complaints 18 complaints closed in. Sunset World Resorts & Vacation Experiences review: Sunset World Resorts & Vacation Experiences - Terrible company. How To Get Out of a Diamond Resorts Timeshare? Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. How To Get Out of a Hilton Grand Vacations Timeshare? My heart rate is through the roof as I write this letter and I get more and more upset as I look back to even proofread it. In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. You also have the option to opt-out of these cookies. They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. Ask to use the internet to download the real form from the IRS. We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. Please don't fall for anything that has Royal Elite's name on it. However, it turned out to be more of a great rip off since everything they told us was a lie. I politely declined the offer. After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. Unfortunately we didnt realize we were being scammed until later. We decided to fight this through our credit card companies. Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. Signed, 1. Me and my mom were mislead and not they said our membership cancellation is not valid. (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) We kept telling them that we had some place to go and were late and we needed to leave. If youre thinking about purchasing a Sunset Group timeshare, you should be aware of all of these complaints and issues. We were sucked in by their promise to get us a balcony for an inside cabin rate. Never spoke to them before. Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. this is a site in teh USA who says they files a case. We did continue our vacation and had a great time in Cancun. I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. has a reference to a class action law suit filed in 2017 This person was useless and was very dishonest in her statements to us. We are seeking total resolution. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. That really shakes them up. Thanks. But opting out of some of these cookies may have an effect on your browsing experience. If there is somesort of class action please count me in. I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! We review timeshare exit companies and help timeshare owners find the best exit company for their situation. Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. We then informed Mr. Hernandez of our intention to exercise our rights under Mexican law and cancel our contract. In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. Hello If anyone is filing an Action Lawsuit against them please contact me, Thank you. Sunset Group, Customer Service Center - [email protected]. There are other, more reputable companies out there that can help you cancel your timeshare contract. Have not heard much and really do not want to deal with it, still burns me. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. Legitimate Exit Companies that Buy Timeshares? This is when we knew the postings on the Internet were so very true. If youre hesitant about an investment opportunity, do some research before making a decision. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. Unfortunately, almost every timeshare exit company promises to do the same thing. I am okay to take the 'hit' with collections, but did you make any more payments? Responding to a Complaint or Petition. Sunset Groups ratings and reviews reflect all of these issues and complaints. 4. i wonder is there is a law firm willing to undertake one? MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. We will not pay anymore maintenance fees and will not return to any Sunset Property. so we just put down a deposit and told that we have 5 days to cancel. Her "closer" finally agreed to text me the details. #5. The last thing you want is to hand over your hard-earned money to a scammer. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. I can't begin to tell what a horrible experience it was. We followed the terms of the contract termination clause (13) as written in the contract. I am about to cease my payments after being on a freeze and mulitple letters on not wanting it / not affording it any more. Can You Get Rid of an Escondido Towers Timeshare? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. This took several months to correct. How to Cancel Hyatt Residence Club Timeshare? They kept bring a new person to promise us more and after 4 hours I was so nervous and couldn't think anymore - we agreed and gave a deposit. - [email protected]. Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. Kukulcan Km. The first offer to purchase was around 68 thousand dollars. If anyone has information on contacts I would appreciate the info. They tell you lies to make you buy their packages. Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. Sunset Group is a family-owned timeshare developer. If youre stuck in a Sunset Group timeshare contract, youre not alone. Were eager to assist in any capacity we can. How To Cancel a Vacation Village Timeshare? Just a thought. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. Here are a few different tips to remember so you keep away from comparable scams from here on out: Try not to hire organizations with a poor online presence, particularly if they dont even have their own website. Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? The Better Business Bureau is a great way to check if a company is reputable. There sat another lady who showed us where our hotel was for the week and gave us a map of the area. We are attempting to get out of our recent membership to "The Ultimate Loyalty Program" which was completely misrepresented during the sales presentation. And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. The city's lawsuit against BPREP 8500 LLC claims that despite the City Council's affirmation of Keho's decision, AKA has continued to rent suites in its 110-unit West Tower for . How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. when we went to the sellers office we were told they do not buy back units. They just called my house. A scam is an illegal scheme designed to cheat you out of your money. Here are some other tips to keep in mind so you avoid similar scams in the future: Do not use companies that lack an online presence, especially if they dont even have their own website. Guess what? Author of the review. Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file Have you ever thought of a class action suit or is that possible for an American citizen to file a class action in Mexico? Please we nees help. Of course after trying for almost 2 years, we have been constantly been given the " not interested at this time" respond. UNAUTHORIZED ATTEMPT TO ACCESS OUR CREDIT CARD - 6/8/2010 documentation showed verification from our bank that Sunset tried not once BUT twice to access our Visa Card for $822 on May 17, 2010 & again on June 1, 2010 (which Sunset denied the first time I notified them regarding We should all boycott that country. 1. Im Michelle. My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. You dont need to go through the process alone our company is here to help! I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. The first thing you need to watch out for is the timeshare sales pitch. Very unusual procedure. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. At this point I asked them to put away the marketing material and let's review the contract line-by-line so I "understand what you are selling". The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Travel & Vacations. We hope this article has been helpful. However, there are a few options available if you want to get out of your contract. Login. Update question - did they finally stop calling? Cancel Timeshare Mortgage and Maintenance Fee? We needed a cab to our hotel from the airport. This was in March and up until this day they still haven't paid our membership to Ice Gallery. If youre now regretting your purchase, there are a few things you should know. These are more complaints about this resort: In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. We signed yesterday and they said we cant cancel it. If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. How to Cancel Royal Holiday Club Timeshare? Always do your own due diligence and research any company youre considering doing business with. A. They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. . 6. This website uses cookies to improve your experience while you navigate through the website. Eventually got the price down to something we thought we could actually afford. Others have said that. Basically, we gave them $99 cash, and then rented the car for 1 week, and they would give us a form to cover the rental at the end of the tour. This scammers has to stop. How to get rid of a Mayan Palace Timeshare? Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. Now the Sunset Group threatens us with a collection agency and is attempting to ruin our credit. The first was to continue with the upgrade - which we did not want. It does not say what "services" are. Didn't seem like a bad deal to us. Hello I was scammed too. We couldn't get reservations 9 months in advance. I cannot even sell mine for $1. In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. 5 minutes of your time could help you resolve this nightmare once and for all. Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. Each of its hotels has its own unique style and provides guests with an unforgettable vacation experience. In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. We also use third-party cookies that help us analyze and understand how you use this website. Any updates on this? I would also be interested in any class action lawsuits or any way to getting our money back. Mar 30, 2006. She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. Its very important to google the company and read reviews about them especially if you put out big money . Customer service contacts and company information. Did they finally move on? A lawsuit filed Tuesday in federal court argues that that rule is a "ticking time bomb" designed to tie up the current administration in bureaucratic knots. These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. How to Get Out of Raintree Vacation Club Timeshare? Hello. Interclub transfer was not just an even exchange for only $89 as presented - instead Sunset tacked on additional fees that basically came to the full price of a week long hotel rental at an Interclub resort.
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