lennox icomfort support lennox icomfort support

Youll be given a number that is unique for a one-time use.When you enter the pin on the web portal or mobile app, youll be automatically signed-in on your thermostat. Why does Alexa say (thermostat name) is OFF, please turn it on? It has the ability to connect to other iComfort S30 devices running Lennox software to create a special Lennoxmanaged local network. How does iComfort E30 know when to dehumidify or humidify? Feels Like comes enabled by default. 1. Check if the Echo/Echo Dot is powered on and is connected to the Internet. 4. Make sure your home hub is powered on and connected to the same home wifi network. To learn more about and purchase iHarmony zoning, go to: http://www.lennox.com/products/comfort-controls/iharmony/. This is because your window size is not wide enough. With Smart Away, youll never have to put your home in Away Mode when you leave your house or remember to adjust your thermostat temperature when you come home. Lennox . Signing up for a demand response program with your utility provider could provide the following benefits: How do I sign up for a demand response program with an iComfort thermostat. 1. You will receive a message on your thermostat when successfully enrolled in your utility providers program. Alternatively, you can add your new iComfort M30 Smart Thermostat to your account by using the web portal or mobile app, by entering a pin you generate on the thermostat. Please follow instructions on Apples support site to setup your Home Hub: 3. Return to the thermostat and go to menu > settings > display > screen saver. From Home screen go to menu (top right of home screen), select settings, then scroll down to display tab on left of screen and select, then turn off PureAir S life. Emergency heat is when you use your supplemental heat (2nd stage) by itself, without the use of your heat pump (1st stage heat). How do I obtain or reset my password? Lennox ducted heater spare parts from $50 All parts in good working order except for fan motor Model to suit: G34MV-5-130-1T Complete fan blower (motor not working) $150 Heat exchanger $250 Combustion blower SOLD PC board $250 Gas burner $150 Gas valve $150 Thermostat controller $40 $40 Negotiable Wheelers Hill, VIC 29w . Save money on your utility bill during maximum or peak timeframes. Cooling demand will usually be the highest in the peak of Summer and drop off as temperatures decrease. Here is an example of how you receive a reminder. How do I remove /reset my iComfort pairing from HomeKit? This could be in your attic, basement or garage. type the code shown to verify 3. Having a lock icon on your thermostat means youre restricted from certain features. What features or advantages does the iComfort S30 Smart Thermostat offer? On the iComfort M30 Thermostat, you can go to menu > settings > account, scroll to the bottom of the screen and you should see the monthly performance report option. How do I know my thermostat is enrolled in my utility providers demand response program? How do I reset the life for my filter or purifier? These systems provide only one level of cooling or heating, on at the maximum heating or cooling capacity. 2) In the select modes screen, select Schedules and within the fly out popup press "Edit Schedules". . The zone name can be changed by tapping the zone name and then tapping the pencil icon (edit) next to Zones. How do I get access to the website to control my Smart Thermostat? Electric Heat only 3. Runtime would be 100% for this case. Video URL: https://youtu.be/ss2ZdDUKGy4. You may notice that the fan button is disabled or grayed out in the select modes screen (screen 1). are traditional schedules in which you can set up to four periods and their corresponding set-points. You can utilize the Smart Away feature on the iComfort E30 thermostat to do this automatically. What is in my monthly performance report email? How do I setup WiFi configuration (WAC) for my iComfort thermostat using my iOS device? Partially locked means youre only able to edit and change set-points. How do I turn off the monthly performance report email? Description. If you want to understand how efficiently your equipment ran see How Hard Did the System Work? Replacement Available This product has been replaced by Cat# 15X98. System has not run long enough to get the pressure readings that the system uses to reduce the life of filter or lamp or the contaminant level in the purified air has not been high enough to decrease life by 10%. Runtime would be 50% for this case. Where do I find the Smart Thermostat software version and model number? ASHRAE 62.2 is a national standard that provides methods for achieving acceptable indoor air quality in typical residences. Copyright 2018 Lennox. With Schedule IQ selected, it will automatically change set points according to your geofence and Away settings. Fan For Heat Pump (HP) and air-handler systems the following Runtime parameters are displayed 1. Your iComfort system humidity settings are located under menu > settings > humidity. If you dont have iHarmony zoning to control the temperature in every room of the house, then the two systems will appear as two zones on your thermostat's display, and the system name will appear above the temperature set-point control (a.k.a., horseshoe) on the home screen. On your iOS device go to the Wi-Fi Settings and under Setup New Device look for your iComfort, 3. The weather forecast on the weather screen on your thermostat (and mobile app and iComfort E30 web portal) comes from https://www.accuweather.com/. 1. The Smart Hub is a system and network controller. For example, an outside temperature of 85 degrees, plus a humidity level of 75% means the temperature outside feels like 95 degrees.iComfort S30s and iComfort E30s Feels Like function works the same way. Navigate to the desired photo and select it. Cisco Adjust your home's temperature anytime,anywhere from your mobile device with the Lennox iComfort mobile app! Select day or hour at the top 2. Make sure that the requested temperature is within the supported range of the iComfort, 2. As the filter loads (gets dirty), the air resistance increases and the remaining filter life shows a corresponding decrease. AT&T To access your iComfort M30 performance report on demand: 1. Fan values runtime represent when the fan ran alone without heating or cooling. 1. The outdoor temperature displayed in your thermostat's home screen can come either from the sensor in your outdoor unit or from https://www.accuweather.com/. Manuals and Brochures Download reference materials for your Lennox home comfort system. When you return home, youll need to cancel Away Mode. Go to your iComfort and select the Register option. You can retry the WAC procedure by manually invoking WAC mode on your iComfort, 1. The Lennox iComfort App allows the user to control their HVAC system from anywhere in the world as though they were standing in front of their own thermostat. Make sure you have performed the WiFi configuration (WAC) for your iComfort. You can add a new iComfort E30 Smart Thermostat to your account by simply logging into the new thermostat with your existing account. Can I be alerted if the house gets too cold or too hot? How do I unlock the iComfort M30 Smart Thermostat display? With Schedule IQ, you also can set At Home Day and At Home Night set-points and times. Go to your iComfort and select the Register option. To change the temperature scale, in your thermostat, go to menu > settings > display > temperature scale. Arris The other schedules (winter, summer, etc.) The hide/show panel on the right The graph displays the variables that are turned on in the hide/show panel. Motorola (By default your thermostats temperature deadband range is 3F )Alexa will confirm your request, saying Thermostat is in auto mode, aiming for 70F (21.0C). This means that your energy company has interrupted or is affecting the supply of electricity in your area or home to reduce the demand on the power grid. To sign in on the thermostat, go to menu > settings > account. If I have multiple homes under my iComfort account, can I use Alexa to control all my homes? If your thermostat is not connected to Wi-Fi, then you can set the date and time manually by going into your thermostat to menu > settings > general > date & time. Smart Away can only be enabled if you have an iComfort S30 account and youre signed-in on your thermostat. What iComfort settings does Control4 support? What are the advantages of Perfect Temp.? Similarly, when in heating, lower your heating set-point to the lowest temperature which you can be comfortable. Click on your account / email address at the top. is a feature that uses auto mode (a special heat/cool mode) with advanced algorithms to control the humidity and fan so your home is always at the same temperature. From home screen go to menu (top right of home screen), select settings, then select Advanced Settings, select View Dealer Control Center, select Proceed, select Equipment, and select PureAir S. Then scroll down to the bottom and select either reset purifier (will reset just the lamp life) or reset filter (this will reset just the filter). All heat pumps operating in northern climates (below 35F) normally need a supplemental heating source. Tap on menu > settings > account to login using your existing iComfort E30 credentials or to create new account. When you have a schedule selected, if you make manual changes to the temperature set-points, youll see a message about the schedule being in Hold since you have manually overwritten the schedule set-point(s). The iComfort E30 can be used with almost any system. In your thermostat, you can go to menu > settings > display. Runs the humidifier when there is a call for heat and humidification. Can I have my iComfort Wi-Fi and iComfort S30 in the same App? When Perfect Temp. What are all the different humidification modes and what do they do? Maintenance and Efficiency The Feels Like feature is a combination of outdoor and indoor temperatures and indoor humidity to determine what it actually feels like in the home. Lennox wireless point-to-point connection to other iComfort . Log in to the iComfort S30 web portal. If you want to understand how efficiently your equipment ran see How Hard Did the System Work? Where do I find the Smart Hub software version and model number? To generate the pin, go to your thermostat, then go to settings > account and at the bottom of the page press the "Generate Pin" button. When coasting, youll see a status message on the home screen, with either a blue down arrow (when current temperature is greater than desired set-point) or an up red arrow (when current temperature is less than desired set-point). 3. There are two types of lock screens: "Partially" locked and fully "Locked". With automatic system setup, iComfort S30 significantly reduces installation time. Log in to the iComfort E30 web portal. To find Climate IQ go to settings > humidity > Climate IQ. Website: https://www.lennox.com/owners/assistance/icomfort-thermostat-owners/ By following these Lennox thermostat troubleshooting techniques, you can help ensure that your HVAC system works correctly and efficiently, providing convenient temperature control and energy savings in your home. Alternatively, on the mobile app, you can also go to menu > settings > away. features being turned on). How do I stop getting iComfort notification emails? iComfort S30 Alexa is supported for Lennox iComfort S30, iComfort E30 and iComfort M30 thermostats. Program your thermostat to set the heating set-point even lower when you will not be home. 3) In the edit schedules screen, you can select which schedule you would like to edit. Yes, as long as your thermostat is connected to Wi-Fi, you can manage and control your thermostat remotely via the iComfort E30 web portal at In order to set up Wi-Fi in your thermostat, go to menu > settings > Wi-Fi > Wi-Fi network. How does the PureAir S measure the life of the filter and purifier? What features or advantages does the iComfort E30 Smart Thermostat offer? Display settings are only available on your thermostat settings (and not the mobile app or web portal). Choose your features. Emergency heat is when you use your supplemental heat (2nd stage) by itself, without the use of your heat pump (1st stage heat). A Lennox-managed local network is independent of the actual physical network it is running on, and it can operate over the home Wi-Fi network or over the Smart Hub Wi-Fi network. Heating 2. Fan For Heat Pump (HP) and air-handler systems the following Runtime parameters are displayed 1. Smart Away works for any user in the home that has a mobile phone/tablet with Global Positioning System (GPS) and a data plan by setting geofences around the home. In the home screen, tap the Away button on the bottom left corner. Usually this is in the form of electric heating provided by the indoor unit. For example, only customers that have electric heat will see electric demand as a variable. Contact 1-800-9-LENNOX. An email with instructions will be provided. Display all systems in the home and select a system, Display all zones in the system and select a zone, For more information about using your Control4 thermostat visit Using your thermostat (control4.com), In the thermostat, under menu > settings > account, you can reset your iComfort E30 password. Our smart thermostats effortlessly integrate with a range of smart home devices from premium smart home systems like Control4 to popular voice-activated devices like Amazon Alexa, Apple HomeKit*, Google Assistant, and IFTTT. FAQs | Support Center - Lennox iComfort FAQs iComfort S30 iComfort E30 iComfort M30 How do I re-register my iComfort thermostat? Heating demand can usually increase as the outdoor temperature drops. As you transition from fall into winter, you will typically see your heating demand increase. Phone 1-800-9-LENNOX (1-800-953-6669) Monday - Friday, 9 am - 7 pm EST For example, you can create a scene called "Arrive home" to set multiple iComfort thermostats in your home to desired setpoints. Are schedule changes applied to other systems? Linksys Netgear Xfinity Apple D-Link 2Wire Heat Pump + Electric Heat 2. Click to Turn off Demand response allows you to play a role in reducing or shifting your electricity usage during maximum or peak periods. 6. Your use of your home can also cause demand to change. While enabling the iComfort Skill from Alexa app, why does it displays a An error occurred while attempting to link Alexa. message? How do I upload pictures to my iComfort S30 and E30 thermostat? For a non-zoned system, if the thermostat name displays the default System then it will be called Thermostat in Alexa. How do I change the heating or cooling mode? How do I change from Fahrenheit (F) to Celsius (C)? An air handler is usually a furnace or a blower coil. Please refer to the related questions below for the meaning of "demand" and "runtime". Dual-fuel capable (iComfort heat pump only) with two balance points. In the thermostat, go to menu > settings > general > about to view the thermostat software version and model number. Cooling 5. Having an iComfort S30 account allows you to control your thermostat remotely from the web portal and mobile app and it also allows you to utilize other advanced features of your iComfort S30 Smart Thermostat such as Smart Away and Schedule IQ. When you create an iComfort M30 account, youre asked to check a box if you wish to receive email updates, meaning alerts and reminders via email. We recommend you do not install the iComfort S30 yourself. Please click here to view instructions on re-registering your iComfort thermostat. AT&T In the thermostat home screen, tap the modes/schedules button. Heat Pump Only 4. Icomfort Support Center Installation Report Performance Reports Mobile Applications Amazon Alexa Setup Alexa Voice Commands for Lennox Skill Changing to Celsius Heat and Cool Mode Apple Homekit Overview Remote Access Wi-Fi Configuration and Pairing Prerequisites Out of the Box Setup Procedure During Thermostat Commissioning Alarm.com now offers an integration for Lennox iComfort WIFI Touchscreen Thermostats. For instructions on how to do this, please refer to the related questions section below. A Control4 customer with a new or existing Lennox HVAC system and iComfort S30, E30, or M30 can call their Control4 dealer to request integration. In the iComfort S30 Mobile App or web portal, if you are signed out, then tap/click on the Trouble Logging In? button. 2) In the select modes screen, tap Schedules and then tap the "Edit Schedules" button. For help connecting to your wireless network, visit lennoxicomfort.com. Where are demand response programs currently available? 3) Keep your doors and windows closed. 2. 3) Keep your doors and windows closed. What Lennox equipment is compatible with iComfort E30? The weather forecast on the weather screen on your thermostat (and mobile app and iComfort S30 web portal) comes from https://www.accuweather.com/. ASUS is for you. Max - Recommended for humid climates. Defrosting happens when the temperature outside gets too cold, or if there is ice and the system cannot use the heat pump (if your system has a heat pump). Logging in will automatically add the iComfort E30 Smart Thermostat to your account again. To get rid of frost, the system will run a mode similar to AC to take the heat from inside the house across the indoor coil and transfer it outside to warm the outdoor unit. Where do I login on the Smart Thermostat? Diagram 2 below shows a home with one system and iHarmony zoning. Two-stage cooling means the air conditioner or heat pump has a compressor with two levels of operation: high for hot summer days and low for milder days. Press the thermostat icon with + button and your will enter the "Add iComfort" screen. Customer Support. To unlock the screen, just press and hold the lock icon Runtime would be 100% for this case. 2)Remote Access: When off is selected, your dealer will not have authorization to troubleshoot your system remotely. How do I access my iComfort M30 performance report? What are my fan options? The device you set up as a home hub must: 4. This could be in your attic, basement or garage. Which mobile devices work with my E30 thermostat and app? Lennox 12U67 iComfort S30 Ultra Smart Programmable Thermostat, Geo-Fencing, Remote Access, Wi-Fi and Alexa Enabled Brand: Lennox 82 ratings $94499 FREE Returns About this item Your installations went faster and smoother. 4. Also, when Feels Like is turned on and you change the temperature set-point, youre specifying what temperature you would like your house to feel at. Once you are in the home screen, make sure your system is online and not in Away/Smart Away (otherwise the menu button is not available). Make sure your home wifi network is up and has internet connection. What do the different notification colors mean? And it is located here on the iComfort E30 Mobile App: If you add an iComfort using the iComfort E30 Mobile App or via the web portal, youll need to generate a pin on your thermostat under menu > settings > account. Please check on your iOS device if the Wi-Fi network is correctly configured and connected. Heat Pump + Electric Heat 2. Fan For Heat Pump (HP) and air-handler systems the following Runtime parameters are displayed 1. How do I create Scenes to control my iComfort accessories? How do I un-enroll my thermostat from Peak Monitoring? Your iComfort system humidity settings are located under menu > settings > humidity. When Allergen Defender is working, youll see a status message on the home screen saying Allergen Defender is working. If photo option is selected for screen saver but no photo is uploaded or has been deleted, then the system will display the Lennox logo. For best results, make sure youre connected to Wi-Fi prior to uploading a picture. heat. If you do not have an outdoor air sensor, check your Wi-Fi connection. You can purchase iComfort M30 from an authorized Lennox dealer. Repeat the above procedures for any additional E30 or S30 thermostats available through your web portal or mobile app. Will I get notified when it is time to replace the filter? Once you have created an iComfort S30 account and your are signed-in on the thermostat, youll be able to use the iComfort S30 Mobile App and web portal to control your thermostat remotely from anywhere. reactive method Which system needs servicing? Perfectly. The WAC process allows you to transfer your home wifi network settings from your iOS device directly to your iComfort, 2. Locked means youre only able to view the set-point(s) and indoor temperature in every zone but not able to edit or change any settings (screen 2). In your Apple Home app, under Home settings check if at least one of your home hub shows as Connected. The iHarmony system can support up to four zones. Control4 gives you an easy-to-use interface to control your iComfort thermostat. In menu > settings > notifications > reminders, you're given two options: "Calendar" and "Run-Time". Just like in a weather report, the Feels Like temperature is the temperature you feel right now, which may actually be different than the current temperature. Depending on your equipment, you may have different humidification and/or dehumidification options available. Heat Pump + Electric Heat 2. Under menu > notifications, there are the following types: Youll be asked to create a home or choose an existing home when adding an iComfort. Heat Pump + Electric Heat 2. The table below the graph displays the details for the day/hour selected in the graph. Schedule IQ is a smart schedule that works with Smart Away. If you have multiple homes, confirm that the systems are in the first home. What are the requirements for using HomeKit with iComfort? It can control temperature levels and humidity levels with extreme precision, simply set the Feels Like temperature you want, and it does the rest. How do I set up or create an account? In case you just installed iComfort E30 and do not wish to wait for the automatic update, you can go to menu > settings > general > software update and tap the check for updates now button. The report also contains other helpful information such as how much time your system spent on away mode, your home's average indoor temp., the average outdoor temperature for your zip code, and when your next filter replacement is due. Smart Away works with multiple users in the same household, as long as they have a smart phone/tablet and participate is turned on. Climate IQ works with all Lennox outdoor communicating equipment. The thermostat controls the temperature in your house by turning the one stage system on and off. Contact Us | Support Center - Lennox iComfort Google Assistant ? A variable capacity system operating at 80% demand will run continuously at 80%. Electric Heat only runtime includes time in defrost mode, Auxiliary heat, Emergency heat setting or if the heat pump is unavailable. At this time the iComfort S30 and E30 can upload one picture. Enter the pin generated on the thermostat and then tap the "Add" button. What does the lock icon on my Smart Thermostat mean? When you create an iComfort E30 account, youre asked to check a box if you wish to receive email updates, meaning alerts and reminders via email. Demand provides better insight than runtime alone because it factors in what level of heating or cooling the system was operating. lets you set your home at your ideal temperature, and your system automatically adjusts heating and cooling to maintain that setting. How do I add a new iComfort E30 Smart Thermostat to my existing account? However, if you have iHarmony zoning, a change in a schedule for a system does apply to all other zones in that same system. If you have purchased iHarmony zoning, then youll be able to control the temperature in certain areas or rooms of the house, also called zones, with the same system. If an outdoor air sensor is installed, check your thermostat display for the temperature reading or for error notifications. For help with IFTTT, click here to access IFTTT support. Please refer to the related questions below for the meaning of "demand" and "runtime". Why does my display show the Lennox logo? After a hold is set, the dialog disappears and a Schedule Hold status message will appear on the home screen along with a cancel option should you choose to revert back to the schedule. This means youll always be comfortable and saving energy when youre away. In the web portal, you can select to view runtime according to a day (in the last 10 days) or a time in the last 24 hours. Apple HomeKitTM technology provides an easy, secure way to control your home's lights, doors, thermostats, and more from your iPhone, iPad, or Apple Watch. App Features Adjust and view. Select photo and the new photo will appear and you will be prompted to reject /delete, or accept. 2: Then tap settings button on the pop-up (these are your system settings). One of the standard three main components is Whole House Ventilation which is exhausting stale indoor air and replacing it with fresh outdoor air. Runtime for a day is in hours, while runtime for an hour is in minutes. Email Need help? Then select Upload. This means youll always be comfortable and saving energy when youre away. In your thermostat, go to menu > settings > account to change your account information such as name, billing address, email address, password and other settings. What is demand? Photo formats supported are PNG (recommended), JPG, GIF and BMP. To stop receiving a monthly email containing the performance report of your iComfort S30 system, you can follow these steps: On the web portal: 1. To find a dealer near you, click here:http://www.lennox.com/locate/. 2. This option is not available for non-heat pump systems.Auxiliary heat (only on heat pump systems) is when the 1st stage heating equipment cannot keep up with the space heating demand and a 2nd stage call for additional heat is required. Google Assistant supports heat / cool mode temperature adjustments, but it will do so only by maintaining the currently established temperature ranged. Heat Pump Only 4. You can modify the high and low balance points under menu > settings > heat & cool > auxiliary heat. Alternatively, going on vacation could reduce demand if you set your system to Away mode or if you are using Smart Away. Reminder (yellow) This may be a reminder to change your filter or a maintenance reminder, for example. Alexa will control your iComfort a little differently when its in Heat and Cool mode, which can automatically switch between heating and cooling as needed.For instance, if you ask Alexa to set the temperature to 70F (21.0C), your thermostat will use this as a midpoint temperature between the heat and cool setpoints,setting the Heat temperature to 69F (20.5C) and Cool temperature to 72F (22.0C).