jacuzzi pool cleaner troubleshooting jacuzzi pool cleaner troubleshooting

Covid-19 & Pools COVID-19 RESOURCE. Specifications & Technical Details. I have an aqua jet electric that worked great for 5 years. Slipping wheels can cause a pressure side cleaner to get stuck in the deep end and not have the strength to pull itself back up into the shallow end. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. One should be placed just after the back-up valve, which should be about 30 from the cleaner head. 2. This is the most common . It is a genuine item that is supplied by the original manufacturer for use with Jacuzzi spas. Im a pool cleaner. How can I get it to cover the entire pool? Hi Jason, it may be that the new pump is too powerful for the filter size, and this has raised pressure, and when you add the strain of a suction cleaner on the other side of the pump, it just gives up. 05 Greener Spa Cleaner Top Pro Exceptional 5.0 (140) Great value Offers remote services 230 hires on Thumbtack 1 similar job done near you Suzanne O. says, "David is professional and knowledgeable. Step 3 MEASURE SUPPLY VOLTAGE - Use a multimeter to measure the voltage to the motor. Soak your filters in chemical cleaner every time you drain and refill your hot tub to extend their life and loosen any stubborn particulates. "dateModified": "5/22/2012", "url": "https://blog.intheswim.com/" Hi l have a zodiac robot cleaner that wants to clean the walls not the floor. Lately it has been climbing the wall until it makes it above water. The floating cords can break inside the casing, without any external damage, especially near the cleaner, where it enters the cleaner. Hi, the pool vacuum hose separates from the wall when the pump shuts off (there is some back pressure I guess when the pumps arent work), and this pushes the hose out of the connection. It had not been working well so I did a rebuild kit and also replaced the back-up valve. This post covers common pool cleaner troubleshooting steps to help get your cleaner back into gear! I'm interested too-we received this Compass cleaner (free with purchase of pool heater) and haven't been able to get it to work correctly. It could be an propeller blockage, or hair or string wound around the top propeller, or the belts or tracks are binding up, perhaps due broken teeth on gears or belts. This is relatively easy to sort out. Since pool water powers pressure side cleaners, a slow moving cleaner is likely caused by inadequate water pressure. Also, did you cut the hoses to fit the pool, shortening each in equal lengths? Or perhaps the hose is not completely full of water before you connect it into the skimmer. You can do this by adjusting valves at the pump, closing the main drain valve more for instance, or you can increase flow by adjusting the springs on the sides of the Compass Flow Control Valve, which is used at the bottom of the skimmer. Working ok, but noticed debris being recirculated back into the pool. Even if you clean the filter, a test you can do is if you have a sand or DE filter, you can put the valve on recirculate and run the system. In high demand. "contentUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", Cleaner Does Not Move on Startup A faulty electrical connection is the main cause for startup issues. It is designed to direct the water stream. INST 448 Jacuzzi JVX Series Pool pump V10-17. pump regulatory changes . It seems to be getting adequate pressure and squirting water from all the right place. Flat head with clip on brush. I have not had any problems until now. Two very easy ways to keep your pool cleaner well maintained include: emptying its basket or filter bag often to ensure proper continual suction, and clearing its brushes of any tangled debris to ensure it can move smoothly and efficiently. Water pressure seems fine. For flow below 5 or RPMs below 11, you will need more flow. One solution is to stretch the hose out along the pool deck in the hot sun, using weights if needed, to straighten out. Or there could be problems with the drive motors, drive belts, or other mechanical issues, with the cleaner or with the power supply. "name": "In The Swim", I have adjusted the little key screw on the side but still no luck. Any ideas? If your suction side cleaner does not cover your entire pool, check the hose length! Probably not your pumps fault, but something wrong at the wall connection. . Hi Molly, if there was one available for your particular make/model, you would be able to find it on the manufacturers website, or on our website probably too, for the particular step that you own. Adjustments to the adjustment arm (the one with the spring on it) can provide a bit more room or play between the parts. Some wall connections with o-rings may need lube, to make them lock into place easily. Worked great last year but for some reason it stays in he deep end of my pool? Possibly also could be a bad power cord for the power supply? I would definitely hire him again!" See more $75/consult estimated cost View profile 2. Also make sure that your hose is not too long, remove a section if there is excess hose. Im wondering if moving the hose floats may help, sliding them down the hose. Jacuzzi J - D300 Pool Cleaning System. You can also adjust the hose floats or hose weights (depending on the model), to change the cleaning pattern. Hi Joe, generally this means simply trapped air under the hood pull it up near the surface, flip it upside down (under water) and shake it a bit to release the air. department of energy. Detergents from cleaning compounds getting into the water. Is it possible that the valve is bad,i have suction but not enough to move the pool sweep anymore? Dolphin Pool Cleaners Brochure The poet supply is still lit and clicking to change directions, but the aqua jet wont move. Unpleasant water causes sore throat, eyes or skin irritation. Not sure how or when, but every day when I go out there it is out of the plug in. This operation will necessitate the use of your pump. Find many great new & used options and get the best deals for Durable Automatic Pool Cleaner Cover Waterproof Black Robotic Pool Cleaner Cover at the best online prices at eBay! Probably not a leak in the hose, but thats easily checked by pulling the hose slowly out of the water, from end to end, with it connected, to see if you hear any hissing or sucking sounds. Secondly, make sure that the wheels are properly adjusted and not missing teeth or any small parts. Power can also be tested at the motor, with the cover off, after it stops moving, to determine if its the power cord or the motor that is failing. Hi Ethel; it sounds like an air leak, which could be coming from splits or holes in the vac hose, or it may be coming from in front of the pump (pump lid, pipe coming into pump, pump drain plug, or suction valves skim/md). Making adjustments to the cleaner pattern as described above may produce different results, allowing the cleaner to make a better approach to the wall. Then inspect the hose sections for any air leaks. The wires inside the cord can short or fail, esp. Finally, check that the suction valves are open to give all suction pressure to the skimmer connected to the cleaner. Zodiac Pool Cleaners Brochure. Check the hose to ensure there are no kinks, holes or joins where pressure is being lost along the line. Just because your cleaner is fast doesnt mean its efficient. Hello I have a vacuum. Any idea on why it moves outside of the pool in the air when lifted up but not when the wheels touch the ground. Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris VRX iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. I have suction in all of the hoses. It may not need to be a larger pump (in horsepower), because Closing the jets wont have any effect on the suction, other than maybe make it worse. Cleaners & Care Supplies Kits Case Lots View Details Spa System Flush - Hot Tub Cleaner MT1028 183 reviews $12.95 Quantity Discounts Add to Cart View Details ZorbO Oil Scum Absorber MT1052 158 reviews $6.95 Quantity Discounts Add to Cart View Details Hot Tub Cleaning & Detailing Supplies Kit KT1003 14 reviews $59.95 View Details Add to Cart I just got a Goplus Automatic Cleaner for my inground pool. 03 Why is my pump noisy? As they say The problem lies where the power dies, so if not at the outlet, then we cast suspicion onto the electric plug/cord, the power supply box and FUSE, and the cleaner floating power cord, plug end, and cleaner end attachment. If higher, adjust the flow regulator, to open it more, which will reduce the cleaner speed and climbing. If more than that, remove equal amounts of hose from the 2nd and 3rd hose sections. Bleed off excess pressure at the wall fitting to slow down the cleaner. Articles and resources for swimming pool owners and DIYers. When you notice your pressure pool cleaner not moving the first thing to do is to check the booster pump. Pool gets lots of grass, but it should be working great with all these adjustments. Models. Check belt tension or axle adjustments on newer models, or the front wheel teeth on older Polaris and Letro models. Check the cleaner for items stuck in the wheels. The wall connector still has the little tab on the lid of the hole cover that grips the hose, but clearly its not good enough to keep the hose in place. Low pressure can also be linked to the pool skimmer which could have a clogged basket or a weir stuck in the open position (the weir is the flap . The reason that a pressure cleaner like a Polaris or Kreepy (Letro) Legend might float is usually that air is trapped inside of the unit. Check valve, air leaks, faulty seal, cracked lint pot lid, etc. Of course, our specialists can also help you select a new pool cleaner if youd rather just start over. Hold your cleaner just below the pool surface with pump running. You can use shaving cream around suspected air leaks, as an aid to help locate an air leak. Trouble Shooting Disconnect power to motor main circuit breaker to avoid electrical shock. Well, thats a new one for me! You may access this free library by clicking on the manufacturer titles below. Swimming pool heaters are great, they make the water warm and extend the pool season on both ends. "keywords": "pool cleaner troubleshooting", Air will leak into the system if the connections are loose or if the hose is damaged. If the cord is intact, test the resistance of the wire with a test meter to ensure that the cord wires are not an issue. { Turn off the pump and check the tightness of the strainer lid on the pump. Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Clean pool with pump & filter before using the Jacuzzi Comet. Any suggestions on a fix? 04 Why is my pump noisy? I brought it to a local dealer who put the power supply and robot unit on a tester and they both came back fine. Good luck! Learn more about pool care and repair. If the hot tub's control panel, it could be faulty . Hi My Polaris pool cleaner seems to be running fine except detail on my pool cleaner is not going back-and-forth. Clean those areas manually with a pool brush. You can plug something else into the outlet to check that it is live, like a hair dryer, or phone charger. CLOGGED FILTER (High PSI) - Again, if water can't get through a clogged filter, you will have less water flowing out of the filter. What can be wrong. The cleaner isn't sitting on the pool floor correctly: Check the pressure. Played with the skimmer valve, thats not it. Waterlogged hose floats should be replaced, and hose swivels should rotate freely. It is on a booster pump and works on pressure. Pressure side pool cleaners need about 30 psi to operate. This cleaner is designed to vacuum small debris. My kreepy requires me to almost shut off the valve for the skimmer and the drain to get enough suction for it to work. Or a loose connection inside the power supply? Hi Heather, robots lose some climbing ability when 1) the debris bag or filters are full, 2) the walls are slick or slightly slimy with bio-films, or 3) the brushes, tracks or wheels are worn down, or 4) the impeller is damaged, or 5) vacuum suction (which helps hold the cleaner on the wall) is lower than normal. Also check the hose to verify that pressure is not lost somewhere along the line. $49900$624.98. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX iQ+ calculates the most . Turn the cleaner upside down on dry land and turn the power supply on. It has a second purpose of continuing to create some skimmer suction, but without a basket, whats the point. First, put your hot tub cover back on and let the heater do its job for about 24 hours. If the thrust jet is in a 9 or 3 oclock position, this will create a circular pattern, which may cause tangling. Polaris style), or hose connection, something new needed! Probably just need to add or replace a few hose floats for this issue. 01 How do I know if my pump works? An adjustment to the tail sweep screw, tightening the screw, located where the tail attaches, below the head float will reduce water flow to the tail. Hi Jon, first make sure that the cleaner is in floor/wall mode. Suction cleaners also need a clean pool filter to move and vacuum well. Jacuzzi Hot Tubs Spec Sheet Each Jacuzzi Hot Tub offers a unique design and has a range of features. Others are spaced out along the line, but 2 or 3 are underwater at all times, to keep the hose more or less vertical. When a pool cleaner does not climb the walls, there is a problem with the cleaning pattern or cleaner speed. Strong return line flows can push the hose and keep kreepy in only certain areas of the pool. Summit Aquatics in Blue Springs, MO. Robot will do 1 of 2 things. Check the wall stainer, inside of the wall fitting for cleanliness. You can try contacting Jacuzzi https://www.jacuzzipool.com/contact-us/ to see if they can sell you parts, or refer you to a stockist with inventory. The wall fitting EW22, has a pressure relief, sometimes automatic, or some allow you to turn it open more with large pliers until the RPM drops. If equipped, verify your backup valve is working. new o-ring or new wall fitting (esp. Each product has been expertly engineered and crafted with pool owners in mind. heres the owners manual: http://www.thepoolcleaner.com/PoolCleanerSUCTION.pdf. Ideal for use in small pools or hot tubs. Request a Quote. Hi Terry, the hose may have lost the orifice tip? It might be too small, or too long to bring the necessary amperage to the power supply box? We got it moving but it will only travel backwards. Have a Polaris 9350, which I have been using since I opened the pool about 10 days ago. My water bill recently doubled last month, so Im wondering if perhaps that has something to do with it. Pressure-side cleaners need about 27 - 30 psi to function properly. Learn More As a last resort, the tail can be cut shorter. Health Benefits Buying Guide Get Hot Tub Pricing Cost of Ownership Guide Promotions & Financing Free Hot Tub Brochure Hot Tub Installation Guide SmartTub System Image Gallery. Hi, good question. Hi Laurence, yes a real pain when they climb too much! Lately it has been spraying outside the pool and even getting stuck on stairs and acting like a fountain shooting water onto the deck. A lack of circulation could be the result of a dirty filter, a low level of water in the tub, or air lock in the lines. You may have grit in there, or need a new piston and cylinder assy. "width": "611", The vac runs when it is on high but the pressure drops and the water in the glass just rolls. When it occurs, however, the cause can be a full debris bag or filter, or the drive tracks or wheels have become worn or rounded, or are loose or out of alignment. If it is loose, remove the lid and check the integrity of the O-ring that seals the lid. Jacuzzi Repair 1. If you have a sand filter, I would use a sand filter cleaner, or change the sand if its been awhile. If the cleaners hose length isnt the problem, inspect your pools return jets. "name": "Ayesha", Thirdly, check out the valve hose as it would be disconnected at the gearbox or manifold. First step - check your pump strainer basket and impeller. To find troubleshooting information for your specific pool cleaner, select the brand you own from the list below. Ideally, the hose needs to reach from the skimmer to the farthest point of your pool, and still have a few feet to spare. Other cleaners have too much height between the cleaner and the floor, to suck up algae or dust. Any ideas? Hold the cleaner head just above water and inspect it for water moving through the thrust jet, the sweeper tail, or out the debris bag. Too much power to a pressure cleaner can cause it to fly around the pool and tangle itself. Worn footpads or seals can also reduce cleaner speed and cause it to stick to the pool floor. Leaves, rocks, or other rubbish in the baskets will reduce your pumps water flow and slow down the suction side cleaner. I have a Polaris Racer and theres nothing coming from the thrust jet. The motor is the power of the operation. Try a sand filter cleaner, to be sure that greasy or scaly deposits are not contributing to the issue. This is usually a problem of loose drive tracks, loose drive belts, or missing small parts that keep tension on the belts and tracks. In Stock, 22 available. "@type": "ImageObject", It also makes the cleaning process less efficient, as there is not much cleaning to be done on the wall or tile line. Adjusting the cleaner speed is another way to overcome problems climbing the pool walls. Having worked in the pool industry for several years now, Abby and I decided that 2023 would be the year that I would go out on my own and launch Summit Aquatics. It was working fine, but now when I plug it in, the red light comes on showing direction (floor or floor/wall) and then the cleaner starts working for a few seconds or minutes and then the unit goes dead no red light, no error code, nothing. The hose determines how much room the cleaner has to move in your pool. After clearing the intake hole, clean the skimmer basket, pump strainer basket, and pool filter. }. Works perfectly fine on the skimmer. Step 5. "width": "611", Adjustments to the direction of the return jets in your pool can affect cleaner coverage. }, IN THE LAST COUPLE MONTHS IT HAS STARTED SUCKING THE TAIL PIECE INTO THE MACHINE. The leaf bag could be also full, holding the cleaner back from powering around the pool. Find the air leak, and solve the problem. It can also happen when the 360 is over-powered, as it flies around the pool, 17-19 psi is best, if you have a gauge on the line. Tripped breaker: Breakers are built-in mechanisms to keep electrical systems from overloading. The hose keeps getting stuck in front of the skimmer. I have a Dolphin Nautilus that once turned on moves forward about a foot or two then reverses about a foot then stops moving. The thrust jet and sweeper tail should shoot water 1520 feet. Check the inline strainer at the wall for debris that could be slowing the water pressure to the cleaner. Sam, you could use a hose adapter, that should keep the hose attached. The Best Suction-Side Pool Cleaner Our Top Pick Kreepy Krauly Suction-Side Automatic Inground Pool Cleaner $329.48 It connects directly to your pool filter system and includes 32 ft. of hose. If the water is spraying properly out all three exits, you likely do not have a water pressure problem, but a problem with the drive belts slipping, a broken axle, or worn tires. A lazy sweeping motion is best, not whipping around like crazy. Find the best Hot Tub Repair near you on Yelp - see all Hot Tub Repair open now.Explore other popular Home Services near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers. Spray your filters every week or so with a hot tub filter cleaner to provide a deeper clean. How to Troubleshoot a Noisy Pool Pump There are two main components of a pump: the motor and the housing (and the impeller, which connects the two). You also need to check that the feed hose is floating properly. Solution: Wash your cartridge filter. How does a robot pool cleaner work? I have read several comments about too much pressure. all cords are plugged in.. Hi Kathy, Robotic pool cleaner I presume, check that the TEST button on your GFCI outlet is not tripped, and check the circuit breaker too. Increasing the pool cleaner speed is possible on pressure cleaners by closing the bleeder valve at the wall connection. If your cleaner gets stuck on or under your pool ladder, install a ladder guard kit. When I turn the valve back to the normal position, the vac stops but the pressure is normal and the water in the glass clears up. Verify the vacuum connections are securely sealed, and that the hose is not punctured. Would this be a leak in the hose and how would I check that? Hi there ah you have an old Baker Hydro skimmer, it sounds like. If it can perform these steps, try it in the pool again. Page 6: In-Pool Installation IN-POOL INSTALLATION IN-POOL INSTALLATION IN-POOL INSTALLATION Place the hose weight (#17) on the hose. Step 4: Test the Pool Cleaner Cable. Please help. Problem #1: My pressure pool cleaner is not moving. If its not climbing the walls like it used to, its probably also going slower. "@type": "Organization", Also look for frayed or broken power cords. Remove the top cover where the wire enters the cleaner using the Philips head screwdriver to see the motor's connector. Its sole purpose is to operate the impeller. J-500 COLLECTION. Polaris Pool Cleaners Brochure. Its been working fine. Frustrated with your current company? hello, i have a the pool cleaner x4. You should be able to fix most issues on your own. Hot Tub Classic parts Spa 2-Pump Topside Control Panel Compatible with Most Jacuzzi Spas J-300 LED Series 2007-2012 2600-328. Rocks or sand can lodge in the wheels of a pressure side cleaner, preventing movement. (2020) Jacuzzi Play Owner's Manual. This post covers the solutions to common suction side, pressure side, and robotic pool cleaner problems. Install ladder guards to block the path around rails to prevent the cleaner from wrapping around the handrail. Suction side pool cleaners typically are not designed to clean pool features (waterfalls, steps, or ladders). This happens to polaris and letro cleaners too some times, the sweep tail can get sucked up into the throat and into the bag. Anything Im missing? I am looking for advice how to change its pattern, like moving wight on the hose changing hose length by adding or removing one section what is the best way? Another option is to remove the ladder if its rarely used, or shorten the cleaner hose slightly for entry step handrails. Schedules: Pool pump is on 0900-1500 (6 hrs) daily, cleaner is on 1100-1300 (2 hours) daily. When I push to turn it on, it usually turns red and starts the cleaning cycle. I have an account where the Shark suction cleaner used to work great, now its slow and less efficient. If it hasn't rained in quite some time, you probably have a leaky pump. My robotic cleaner is 4 years old. If it is turning, there is a problem with engagement between pulleys and belts, not the right amount of tension. I have tried the cover for the drain but it get high centered on it. Its backing up as expected, and covers the entire pool. Put it back in the pool and its still doing the same thing. Follow the suction side pool cleaner troubleshooting tips below to solve any issues. It has been a problem with our old one too but the new one is worse. My sharkvac is getting high ventered on the pump water intake drain on the bottom of the pool. We have an index rob vacumn and all hoses are leaking at fittings. When I hear the pump getting louder I have to check on it. My problem is my vacuum works well for a period of time but then gets slower and slower until it stops. Filter then sucks air in and pressure drops My automatic regulator keeps cracking any idea why ?I have gone through 3 in the past year or so. Get to the wall, stops, wont climb and will not go into reverse. Powerful pool pumps create strong water flow, which can cause your suction side cleaner to move faster than normal. And check the pump and pipes coming into the pump for an area that may be sucking air. Close other suction lines, such as the main drain or another skimmer, to increase the suction on the line the cleaner is connected into. 3. Additional hose floats can be placed on the 2nd and 3rd hose section if needed. Aiper Pool Cleaner Troubleshooting Aiper Orca 1200 Pro Aiper Orca 1300 Aiper Orca 2000 Aiper Orca 800 Mate Aiper Seagull 1000 Aiper Seagull 600 Hi, if you check the handle on top, it should be diagonal across the top, and locked in place. Visit our pool cleaner parts department for all the parts mentioned above. Note that most pressure pool cleaners have reverse mechanisms or backup valves to reverse the cleaner direction every few minutes and prevent stalled operation. If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a, Flooded Inground Pool: 10-Steps to Recovery. If one wheel turns and the other doesnt, look for anything blocking the wheel. 2 reviews of Budget Pool & Spa Tech "I recently had a hot tub repair done by Budget Pool and Spa Tech, and I couldn't be happier with their service. My sweeper hose keeps coming off my wall mount can my booster pump have to much pressure that it keeps blowing off my hoes. "height": "219", My Polaris 360 wheel turn On their own when i pull it out of the water, but when i put it in the water they do not turn on their own. Can I fix this? "height": "219", Hi, it is likely a broken UWF (universal wall fitting), a threaded 1.5 fitting with two tabs inside, item 6-500-00. Hi Marla, the Compass cleaner is made by Jacuzzi, and I dont see any retailers carrying parts for it yet. I have the Aquabot x4 Model 200 and it spends most of its time on the walls or trying to climb the steps. It runs slow on filter mode (sand filter) but it runs properly while backwashing or running water to waste. The team was professional, knowledgeable, and efficient from start to finish. Is there an option like this for the bottom of my stairs? I have an aquabot and it is spitting all the dirt back out of the top of it. Another potential problem is an air leak in the cleaner hose or the pump. Hi Shannon, for your type of cleaner, x4 or the Breeze cleaner by Aquabot, check that there is no trapped air in the unit, and you could flip the switch to change directions, that may help. I love my swisher but none around d here works on them. I have an electric, Jacuzzi brand automatic that is only moving one direction? Use the pool brush (great exercise), to brush the pool early and late in the day, when its not so hot outside. 20# silica. In such cases, redirecting the eyeball fittings or nozzle can fix the problem. You could try a different drain cover perhaps, a lower profile grate that lays flatter not sure what would work with your current drain make/model, but you want to be sure not to make the drain unsafe, to prevent any entrapment hazard. Remove any debris and check for damages to the skimmer and strainer baskets. "@type": "BlogPosting", }, Choose your model and in only a few easy steps, order your brand new cover now! How to remedy? "image": { To fill the hose, push it straight into the water, hand over hand, or hold it over the pool return line. What you can do is use a 1.5 hose adapter, threaded into the wall fitting, that will hold the hose securely. Same scenario with the cartridge filter, you can take the cartridge out, put the top back on, run the system. Once the PV brushes are soft and pliable, the robot should start lying flat on the bottom of your pool. Another tip is to redirect the return fittings to spray straight down when returns spray water outwardly, they can push the cleaner hose, directing the cleaner away from areas beneath the wall return. Verify there is electricity going to the outlet the control unit is connected to. if depth is More than 7 feet, but less than 12 feet, use 3 weights: one 4 to 12 inches, one 6 feet and one 10 feet from the swivel head. Make sure motor is connected correctly for applied voltage. If missing, that is the problem and if you can find it, you may be able to re-use it, otherwise youll need a new tail assembly. If your pool cleaner hose hung on a hook all winter, or the hose was wrapped too tight, it can develop a kink in the hose that causes it to twist and tangle.