Copyright 2023 Okta. See all features. Earning potential. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Learn about Liveops Enterprise Solutions Click Here . Avoid Recruiting Scams Please update your browser to the latest version on or before July 31, 2020. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Onboarding employees has become much more efficient. The more investment you make in yourself, the greater the reward. Autonomy. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. You can also manage cookies in your browser settings. This was a tight category! Learn about Liveops Enterprise Solutions Click Here . Check the Eligibility requirements and make sure were currently accepting applications in your state. After all, says Myers, Okta is arguably the most successful application weve ever deployed. Quickly assessing customer needs and providing sound solutions. Be the customer care voice of top brands, providing best-in-class service. IT Support You are using an unsupported browser. If there are system issues, you will not get paid. When someone leaves, they're deactivated. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here ([email protected]) Press & Media. This means you can choose when, where, and how often to work! Actual earnings may vary depending on client opportunity and support required. Or, if, No college? I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. I wish there was some type of base pay. LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Flexibility. Password Remember me Or, sign in using: Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. Still have questions? Sign an Independent Contractor Agreement. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Here's everything you need to succeed with Okta. The freedom of an entrepreneur. Browse case studies, customer service tips and other helpful resources for enterprises. Love the flexibility of the jobs, but wish training was paid. Find ready-to-work contractors where and when you need them. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. Submit an application for an available virtual contact center opportunity. No problem. Public Relations e-mail ([email protected]) Locations. Login. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. Provide support to users of top tax software providers. Easy global collaboration. Login to track your existing support requests. Browse case studies, customer service tips and other helpful resources for enterprises. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. Its a huge, huge advantage for us, says Myers. Copyright 2023 Liveops, Inc. All rights reserved. This means you can choose when, where, and how often to work! Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. Sell top insurance coverage to warm leads (license required). With Okta we're able to quickly deploy tools to new employees. Login to know the status of the ticket. The world class support of Liveops and unparalleled access to world-renowned clients. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. Support. OR Look in your activation email. Its why weve led the industry in virtual flex agent services for more than 20 years. LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Still have questions? You can make money teaching it online. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Copyright 2023 Liveops, Inc. All rights reserved. The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. Earning potential. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Forgot your password? The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. Build a thriving work-at-home business providing remote customer service for top brands. Work from home. Earning potential. Join the revolution of the modern contact center! Apply now and a member of our team will work quickly to review . I wish there was some type of base pay. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Liveops employees can directly contribute to the success of students journeys through college into . Find Out How & Apply . And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. We couldnt have done it without Openforce. I like feeling like Im helping people all from the comfort of home. The integrations looked complex. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. about the agent experience and application. Facilitating collaboration and communication with the best available solutions was another key goal. With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. Thats up to you. Companies across a variety of industries trust Liveops to provide virtual contact center services. He sees a role for Okta in all of it. Your customers deserve the best at every touchpoint. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Help patients get the most out of treatment plans. Learn more Tax Support Provide support to users of top tax software providers. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Improving Peoples Lives. Intelligent They love it because it does what it's supposed to do.. Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. I still love it., You make your own schedule. Liveops Nation Login. Press & Media. Login - LiveOps Inc. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Whats it like to be self-employed and provide virtual contact center services? Openforce simplifies your contractor management processes by providing a single platform solution. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. They have to be accessible, easy to use, secure, and platform agnostic. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Consider holiday gift experiences. Keith Myers, SVP Business Technology, Live Nation. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. Once the Openforceplatform was in place, a major pressure point was released. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. McAfee and Norton were almost a tie but by far the most popular amongst agents. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Okta goes so much further than other providers, Huckabay says. Across the web. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. The amount of paper eliminated alone was a huge benefit. Login here. Sound: Must have a sound card installed and be equipped with speakers or headphones. Read more. Independent Contractor Scottsdale (headquarters) 1365 N. Scottsdale Rd. Forgot Password Enter the email address associated with your account. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Our developer community is here for you. Independent Contractors are responsible for expenses and control their profit and loss. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. . Conducting inbound/outbound customer service calls. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Want to give someone something unique this holiday season? Innovate without compromise with Customer Identity Cloud. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. You are paid the the talk/email minute when working so your pay for each day will vary. Copyright 2023 Liveops, Inc. All rights reserved. Freedom. We use cookies to improve your experience on our website. Find Out How & Apply . Liveops Nation - Virtual Call Center Community. If you have not created a ticket yet then you would need to register or create a new ticket to begin. No matter what industry, use case, or level of support you need, weve got you covered. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. Log in. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. Login to track your existing support requests. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Login to know the status of the ticket. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Username or Email Password. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. Okta was leaps and bounds ahead of all the other providers, says Myers. Moreover, the site demands that you have all sorts of equipment, which you supply yourself. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. It changed what we focus on as IT, he says. Heres a direct link to where you can sign up. Status. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. Okta offered exactly what Live Nation needed. Cons are having to provide your own equipment. Agent Login Username / Email Forgot password? Attack Protection. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Submit an application for an available virtual contact center opportunity. GM Regional Customer Care Operations, major utility. But, the site does not guarantee that youll take calls during those hours. Set your own schedule to work around your life. You can also manage cookies in your browser settings. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. And, no calls equals no pay. Pay, Vacation time, You get to work from home. Documenting details of calls and customer interactions. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. Flexibility. When I started it, my team said, Youre crazy. Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. Main hustle or side gig its all up to you. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Liveops SWA Array Overview This app integration supports Single Sign-On. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. Remember me. Secure your consumer and SaaS apps, while creating optimized digital experiences. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. The only downside is a lot of training without pay. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . 75-100% Average flex to unexpected events +2-3 Points above CSAT client goals, on average 25% Faster speed to proficiency 15+ GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. You don't necessarily have calls every . Also the hiring process is long and it's unpaid. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . Since you are self-employed, you are in control of your profits and losses. Is Liveops nation legit? Flexibility. Work confidently with real-time chat support, tech support, business tools and professional development workshops. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile.