All previous emails sent to you from my private email prior to involving PayPal were ignored. Those fees can only be paid in cash. The material is great, the fit is great, so pretty. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. Find out how we combat fake reviews. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. In addition, the fact of sending us a little booklet I find it super cool. It was it left to sit in the pouring rain. Here are 8 tips for writing great reviews. Everything was amazing. Thank you for the fast delivery. Shop online the latest SS23 collection of Jacquemus for Women on SSENSE and find the perfect bags for you among a great selection. I cannot track my order and furthermore they delay it more than it should alwayss. I ordered the wrong size and had to return the item. LE PAPIER Signature handbag - Structured water-repellent nubuck bag - Reinforced handle - Magnetic flap closure - Long removable strap - Engraved lobster clip - Interior pocket - Gold metal logo and hardware - Fully lined in cotton - Dyed. Pretty things in your Shop Jacquemus is great!!! The packaging, payment, etc. I started emailing customer service, messaged the customer service Instagram, nothing. was ok but the delivery with UPS was HORRIBLE. Suggested companies are based on peoples browsing tendencies. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. This was my first and what I consider test purchase, I can positively say I will be ordering from Jacquemus again in the future! I am still waiting for the product and I have not received any email when they will send to me . I love JACQUEMUS! But it didnt have any dimensions or photos with a model holding it in order for us to understand its size. The order arrived on time and every item came very well packed. Got this a gift for my wife, she fell in love with it! From the package to the product. When I enter on my account, in the status of my orders I can't see which of them have been returned. Customer Service Representative REMOTE (US) SERVICE DELIVERY WORK AT HOME (US) FULL TIME SupportNinja is a new kind of BPO. SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. I love your collections every year. They have no phone to US because they are French based and not that big enough yet, they have no store in the us or whatever. I ordered the wrong size and had to return the item. There wasnt add a box for the purse. Anyone can write a Trustpilot review. It goes against our guidelines to offer incentives for reviews. and the service is great and shipping is fast! So thank you Jacquemus!!! Jacquemus Jacquemus is a French brand created by self-taught designer, Simon Porte Jacquemus. Therefore it looks old or used. Please note: the items in your shopping bag may be deleted if you change your region or your delivery destination. It looked absolutely beautiful on the site. Will definitely order again! Shop with us and discover why Mytheresa is your final destination for online shopping for women. I received mine within 2 days of ordering and I live in Canada! Position: Remote Customer Support. Training: 11 weeks, Monday-Friday. We also ensure all reviews are published without moderation. This is unacceptable. Anyone can write a Trustpilot review. I am very happy with my purchase! Love the quality & style of the hat & quick delivery! Got this a gift for my wife, she fell in love with it! Thank you very much.I especially loved the packaging- as always :). Also the shipping although very fast had a high price. It was left on my porch in the pouring rain for two days. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. I love that it was delivered to me super fast! We offer free 2 day shipping on all US orders. We also ensure all reviews are published without moderation. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Here are 8 tips for writing great reviews. I love JACQUEMUS! The order arrived on time and every item came very well packed. I loved the bag, it's great, and super fast delivery, thank you. Delivery service was also excellent and I was able to arrange pickup from my door which was helpful with a busy schedule. It has a red undertone, it looks like its been discolored by the sun. I am still waiting for the product and I have not received any email when they will send to me . I cant even use it. . Got this a gift for my wife, she fell in love with it! Quality is great! Quality is great! + Medical, dental and vision benefits; EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland. Customer service is good when you are able to connect with them via telephone, mail customer service is not good. A little bit sad, that you cant reservate an item for a period of time when you adding it on cart, because someone can just be faster then you and get it before you do. Users can call our helpline number to resolve their crypto related ptoblems quickly. United States. My order arrived in no time and im super happy! Much better of you used dhl not ups. The packaging, payment, etc. . They are so dope and very light so dont pull on the ear lobes. Coinbase customer service number. Two weeks went by and I never even received a tracking email. Continuez, vous etes parfait.Tres belle journee. I am very happy with my purchase! It goes against our guidelines to offer incentives for reviews. All previous emails sent to you from my private email prior to involving PayPal were ignored. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. When it arrived although beautifuly wrapped and packaged I was so disappointed of how small it was. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Initiative 1: Creating Jacquemus' first physical store in Paris. We also ensure all reviews are published without moderation. We will get back to you within 24 hours. Tag of the item was already taken off and placed inside of the side pocket. I love Jacquemus company with its amazing product. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. When it was delivered I wasnt home. These tasks include: - Helpdesk live chat support for technical issue (follow the manual) - Promotional giveaway and resolvent procedures. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Everything was amazing. $25 - $35 per hour | Online/Remote Position | Flexible. The bag is okay but a bit dusty and dirty. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Call now to get direct help from coinbase customer support executives. Sizing is great, the quality is superb and I will certainly reorder from the website. The pants were the perfect color, fit well and well made! Also this is summer and in France, and it is like no mans land, lol its always hard to reach someone during that time. - Reliable internet access for 4-hour periods of time. Verification can help ensure real people write reviews about real companies. The website is very userfriendly, I found everything great. It comes with a sturdy box, safe for international shipping, the clothes is kept in a dust-bag with a collection sticker gift. I am always extremely pleased with all the items I have ordered. Date of experience: 19 January 2023 MO please contact customer service within 60 days of purchase. The pants were the perfect color, fit well and well made! Love the quality & style of the hat & quick delivery! Shoulder-baring dresses, strappy sandals and accessories are designed to whisk you off to the south of France. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Do you need help? So thank you Jacquemus!!! Everything beautiful, the beautiful hat, only the way in which it was packaged plus the negligence of UPS caused it to arrive with some wrinkles that look ugly on a new hat and will be difficult to remove since the idea is that it looks round not a side more circular than the other. Contact them on WhatsApp, they always answer. Jacquemus customer service . It was left on my porch in the pouring rain for two days. I would prefer of having the option to select a cheaper option and wouldnt mind waiting a bit longer to get it. The Purse is quite nice but it was shipped in a cotton bag in a Carton. They where very helpful great experience with them. We use dedicated people and clever technology to safeguard our platform. It goes against our guidelines to offer incentives for reviews. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) . I love my bag! The quality of Le Grand Bambino bag is amazing. We use dedicated people and clever technology to safeguard our platform. + Additional pay incentives as well as monthly . When I tried to find the support form it appeared, that your site doesn't work properly. The PRODUCT IS AMAZING! Job Description. Companies can ask for reviews via automatic invitations. Here are 8 tips for writing great reviews. Anyone can write a Trustpilot review. All rights reserved. Date of experience: January 24, 2023. + Paid training & PTO. Beautiful experience! was ok but the delivery with UPS was HORRIBLE. My experience was amazing! Jacquemus's new take relies a lot on dramanot just of the unmatchable set designbut of volumes and precarious straps and cinching that may not translate as easily into a real life away from the. The return process was perfect and easy! Lists Featuring This Company Shoes Companies I could find the contact number only from the cached page found in Google. Everything was amazing. Thank you for the fast delivery. Much better of you used dhl not ups. The delivery was made very quickly and arrived in very good condition. My order arrived in no time and im super happy! The website is very userfriendly, I found everything great. Help us Improve. Hey, I was wondering if anyone has had any luck contacting Jacquemus customer service. It was packed like a present: in beautiful paper; personal letter; with a package bag and as extra some stickers. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Outstanding Customer Service! I love your collections every year. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. Ps, thanks for cute stickers which I get with my shipment. Simon Porte Jacquemus's proportions are intentionally abnormalone part ruched, another cutaway. Pretty things in your Shop Jacquemus is great!!! + Advancement opportunities - 80% of our frontline leaders have been promoted from within. We also ensure all reviews are published without moderation. I do not recommend ordering anything from their site, idk what happened but it is a mess. Overnight shipping is available for $20. Press J to jump to the feed. This is unacceptable. To find out more, please visit our Privacy Policy. Will definitely order again! Jacquemus Shop now Gente Roma, a place to be, a place to get inspired #genteroma slide 6 to 7 of 5 Free shipping only for logged in customers for orders over $ 600 Shipments within 24/48 working hours from receiving the order confirmation Free return only for online orders Within 14 days of receiving your order with our DHL courier Secure payments Pretty things in your Shop Jacquemus is great!!! Read about their experiences and share your own! Even though the shipping was super fast, the cap i received unfortunately is not properly black. Awful brand terrible business. From the package to the product. and the service is great and shipping is fast! I am very happy with my purchase! All rights reserved. Received the order but the box looks like its thrown somewhere. Really poor ordering from France to the UK. Shop the best in modern womenswear with the most recent collection from Jacquemus. Much better of you used dhl not ups. The ordering was easy and the quickness of the shipping was amazing. Jacquemus Small Le Porte Azur Leather Crossbody Bag $375.00 ( 1) Free Delivery Jacquemus Le Pitchou Circle Neck Pouch $305.00 Free Delivery Jacquemus La Maille Carozzu Stripe Hooded Oversize Wool Blend Sweater $468.00 (40% off) $780.00 Free Delivery Jacquemus Le Carre Rond Leather Card Holder $400.00 Free Delivery New! My experience was amazing! Im now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. I contacted customer support and they acknowledged that it should have come with a dust bag, but they did not offer to send me one to resolve the issue. It was left on my porch in the pouring rain for two days. I love my bag! The packaging, payment, etc. I received mine within 2 days of ordering and I live in Canada! I loved the bag, it's great, and super fast delivery, thank you. 2023 Trustpilot A/S. You can also place your order with our team on the phone. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. You dont have to buy many Designer things to know that luxury products are sent in box. At the age of 19, in 2009, he started his own brand after his mother's death and named it . We use dedicated people and clever technology to safeguard our platform. The order arrived on time and every item came very well packed. Pretty things in your Shop Jacquemus is great!!! Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Everything was amazing. Beautiful experience! Beautiful experience! It was my first time buying at JacquemusIncredible product,expensive,yes,but the quality is worth it. Easy to arrange refunds etc. My order arrived in no time and im super happy! You can also place your order with our team on the phone. Ive bot a hat and it has such soft material and vivid colors that now we are arguing with my daughter who will get it . Two weeks went by and I never even received a tracking email. . Free shipping on full-price orders over $100 USD and other orders over $300 USD. I ordered the Grand Bambino bag. After ordering I received a confirmation email and the site states there would be delays. It wont even fit a card in there. Received the order but the box looks like its thrown somewhere. I truly think this is human error and it will get better. Got this a gift for my wife, she fell in love with it! I cannot track my order and furthermore they delay it more than it should alwayss. I love jacquemus and its style and the quality is on top! Beautiful experience! Coinbase customer support number is online now. I talked to them on WhatsApp and they answered immediately and said it was still processing but got me a coupon of 100 euros. Product shipped out in a timely manner and arrived well packaged. NET-A-PORTER Premier For customers based in New York City, and selected areas* of New York and New Jersey, our NETAPORTER Premier team is at your service from the moment an order is placed until it arrives at your door. Thank you very much.I especially loved the packaging- as always :). Love the quality & style of the hat & quick delivery! Location: Remote live chat job, work online anyw in the world (United States preferred). Very happy with what I ordered, the packaging was cute, love the stickers and little thank you card, also the fact that not only do bags get dust bags, but clothing pieces do as well! I am disappointed with my purchase as it did not come with a dust bag or any branded packaging. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Revoke a Website or App's Access to your Login with Amazon Information. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Incredible quality, lots of compliments. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We also ensure all reviews are published without moderation. And of course, the items were beautiful when they arrived. I am in Australia and this is physically impossible. From the package to the product. Privacy Policy. Companies can ask for reviews via automatic invitations. I ordered the wrong size and had to return the item. Received the order but the box looks like its thrown somewhere. Our native-speaking Customer Care team is available 24/7 to support you. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Find out how we combat fake reviews. 1. This is a strict requirement by international couriers like DHL and this extra step is taking me time, as I dont have a printer at home. I love JACQUEMUS! Buy collage-effect dresses and separates online now at NET-A-PORTER. Anyone can write a Trustpilot review. Register to save your wishlist and stay updated on must-have pieces. The return process was perfect and easy! In addition, the fact of sending us a little booklet I find it super cool. Manage Your Backup Payment Methods. They basically lied and said that they tried to call me to let me know the bag was out of stock but I didn't answer. The return process was perfect and easy!