According to the case, all EDD cards issued prior to 2021 contained obsolete magnetic-stripe technology instead of EMV (Europay, Mastercard, and Visa) chips, which generate unique transaction data each time the card is used to make a purchase. I called B of A and started a claim and they told me its going to take 45 days to get this reviewed and investigated. Another consumer who says her unemployment benefits were hacked has filed a class action lawsuit against Bank of America. Since my account was now in the negative I did not have access to my UIB money until my account was in the positive. B of A has been giving me the run around since February. But they closed the claim before they ever received the ID picture. I would still like to join the class action lawsuits for compensation for Bank of America freezing my account, ruining my Christmas, causing me to falsely suspect my own family members of theft, for being negligent with my money and for decriminalization based on the way I was treated like a lower class citizen in the local bofas once they saw my EDD debt card. I think this is very unfair and I need help can somebody please contact me and tell me what I should do because whore $440 was stolen from me Thats really freaky because Im scared theyre going to try and steal more money from me again and I think its unfair that these people get to walk around with someone elses money and the banks not even helping me there against me. I had deposit of 19030 into my account then my statement said 19015 was spent but thats not true I can prove with all my transactions that only 15000 was spent and bank of America says they dont know where my money is and nothing they can do about it. Your email address will not be published. Thank you so much. So much for protecting the bank consumer when the bank couldnt keep their customers money safe. It make me wanna go on a rampage, kick and punch the wall. Bank of America has been practicing unlawful and illegal practices for years, according to a recent class action lawsuit filed by thousands of borrowers. I called them and they told me they had no record of any claim for fraud. Do you know how many times they left me with no gas sitting across the street trying to think of a way to get gas to go home in my f****** work truck you know how f****** embarrassing that is. BOA owes me over $2000 due to fraud on my unemployment account. I tried transaction after transaction while agent was still on the phone and every one was declined. Please include me in this lawsuit, just yesterday someone withdrawal $1,000 from my account, I just filed a claim and was told it will take 90 Days. 1203.00 was stolen from my account and my account frozen by BofA, then reopened, but stolen funds never returned. EDD has verified my ID and send everything to BofA EDD prepaid cards. Read our Newswire Disclaimer. The case looks to cover all Zelle customers residing in the United States whose funds were affected by the service malfunction that occurred on January 18, 2023. In January 2021, a class-action lawsuit was filed in federal court in San Francisco against Bank of America. Nobody knew why my purchases were being denied. This is horrible!!! Edd now sends paapwr checks but I cannot get anywhere with BOA. The lawsuit claims that Bank of America violated the Consumer Privacy Act and Unfair Competition Law and was negligent towards Employment Development Department (EED) debit cardholders. com if you need help with any broker. A lawsuit filed in San Francisco alleges Bank of America failed to stop scammers from pilfering unemployment benefits. said Michael Conant of San Francisco said in an interview with 7 On Your Side last November. I explained that I absolutely need that money for my son and I to survive and repeatedly asked both associates with whom I spoke, how long before the money would be available for me. They said I changed a preference on my EDD account which led them to close out my claim. Its been over a month, I still have none of my money back, the new card they sent me cant be activated bc of fraud, and my edd account is still locked. We will sign up for sure. Get class action lawsuit news sent to your inbox sign up for ClassAction.orgs free weekly newsletterhere. This browser does not support PDFs. Went to use card to buy food for my family and declined. They told me they would have to reopen it. Im still trying to recover the $400 taken from my edd bofa account. I searched the number on white pages and BINGO, the number matched with the name the email was registered under. Since the calendar line was super busy and I had already been there for about 45 minutes I asked the lady if I can just withdraw cash from her and she says that she cant give me cash because she has no cash for me to go outside to withdraw the money from the ATM. In court documents, the bank said the "plaintiffs wide-ranging demands would (instead) help legions of criminals perpetuate fraudulent schemes," because it says most of the fraud claims were filed by criminals in the first place. This person literally changed everything and I received NO notice. Please add me.. the same thing happened to me. In the meantime throughout this whole process, I have been kicked out of where I was living due to being unable to pay my rent and my portion of the utilities, there were several weeks where I was struggling to even have money to eat or to put gas in my car. Its meant for REAL NEEDS not a hundred trips to the local liquor store for lottery tickets and booze ! They told me they activated the card and transferred me to another automated system to reset my PIN number. Then on the 6th, the very next day, they closed the claim, for no apparent reason. Thieves stole thousands of dollars from my account and then Bank of America froze my account denying me access to my own money. Now a class action lawsuit has been filed against Bank of America. B of A flagged it, but never informed me when they closed my acct. They dont offer a option to speak to fraud right away as typically I have been able to imediately reach a live rep in the even of a lost or stolen card situation or fraud in my cause. I did not realize the problem was this extensive. I would like to he a part of this claim. I call twice a day every day and get a different answer each time, or they transfer me the Edd helpline. Checked online i had money so i tried again it froze my card due to some fraudulent claims or something. I told her you didnt ask for a police report two months ago when I called. My health is suffering as they do nothing! Its been hell to say the least. How safe is your neighborhood? The suit, Yick v. Bank of America, says Bank of America never secured the cards with chip technology, and failed to prevent data breaches to secure millions in unemployment benefits. Also the representatives very rude and feels like they dont care. Now my EDD payments are stuck in pending and was paid for one of the 2 weeks I certified for and cant get thru to EDD. I was confused and wondering why this is happening how come out of 10 people total that Ive talked to no one can understand this issue that Im going through all the years the Bank of America has been in service and no one knows whats going on and tells me that everything is fine. In the meantime, CBS reported a San Francisco law firm has filed a class-action lawsuit against Bank of America alleging a number of failings by the bank and its inability to protect those with EDD cards from fraud. Are you a theft victim? I still havent received my money. 2023 CBS Broadcasting Inc. All Rights Reserved. They activated the new card but didnt reopen the claim. Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! 2021 CBS Broadcasting Inc. All Rights Reserved. "Bank of America was required to provide secure accounts for unemployment payments,but failed to provide basic security measures, such as industry-standard chip technology to safeguard EDD debit cards," said a statement from attorney Brian Danitz of Cotchett, Pitre & McCarthy law firm. I'm like, what? I never received a card so I called up there and they told me that they mailed one in November 2020 and whoever got it must of lost it and received another one on December 29 the 2020 and I dont know how much they got it n my name, so whatever I need to do just let me know please and thank you so much for your time. That left me with a negative balance for nearly the entire amount of the credit that my subsequence payments from EDD went toward paying off over several of the following weeks . They said you could call as request evidence documents and gave a number to call which is the same number where depending on who you get, they will make you wait for a very long time then hang-up or a live person who can request the documentation of and will listen then hang-up. The police told me that this isnt the first time a credit card skimmer has been located at this particular branch! He is also dealing with serious health issues. one thing i know for sure is the fact that, scams will not stop anytime soon, these guys keep developing new ways everyday to take peoples money from them, which is really terrible, but the question we scam victims should be asking ourselves now is, how do we get our money back or even bring this guys to justice, for me i was able to get some help, through a friend who introduced me to (INSTANTRECOVERY12 At gmail dot com), they helped me track down this scammer and helped retrieve my money from them, i am pretty sure they can help you too, and i really hope this helps. Over the last few months, KPIX 5 has spoken to dozens of people who say not only are they victims of fraud, but they've had no luck trying to get help from the bank or from the EDD. They completely locked me out of my own account two axes my own my fund and when I did go and ran my debit card at the atm, it shows a negative balance of 29 99 million dollars. In January, Yick found an attorney to file the first class-action lawsuit related to security issues, freezing of accounts, and denials of provisional credit. In other words, as a result of a class action lawsuit, the EDD must now stop its policy of freezing benefits for people whose existing claims have eligibility questions and instead continue. But I call Monday April 5th told I would have provisional credits by today the 7th and now they said my claim was closed April 2nd. My husband is disabled and Im his caretaker and we are very low income as is so this just sent me on and emotional downhill spiral. They issued me a new card also but I could not activate because my account was on hold and because of this fraud my edd account got frozen and I could not receive any payments. I assumed this meant my money was refunded and all was well, but NOOOOO! on March 17. No one cared enough to help me understand the process or why. After one month my EDD BofA account was just reopened again and my newly replaced EDD Pre paid card was finally activated, I was transferred to Claims Dept. I am 100.miles away. I faxed them the police report they told me to file and other documents and they said they never got them. 2021 CBS Broadcasting Inc. All Rights Reserved. I filed a claim right away and today i received a letter dated a day after i filed my claim that says the claim has been closed and that i need to call them again to request that the claim be opened again. Read About More Class Action Lawsuits & Class Action Settlements: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Ive had $11,000 taken from my account, even after they closed and opened a new account. My account then went negative. After I had been assured by Bank of America my credit was permanent, they took it upon themselves to deduct their credit back from my account, with no warning or explanation. A few days after I filed the fraud claim BofA canceled my claim. I tried activating it but the rep instead activated the frozen account. We have spoken to 12 representatives and spend a total of 9 hours trying to resolve this. let me know if I can join this lawsuit. When I check my EDD card when I got home I saw the missing money. BofA is stealing my money and will not give it back. I called b of a and they put a freeze tracker as they call it. We were literally 200 miles away from where this money was taken. Please if any of you have resolved this please let me know what to do. All they said is they will be conducting an investigation. The class-action lawsuit will next focus on the root cause of the massive card hacking and whether Bank of America blundered by not using state-of-the-art chips on the debit cards. Contact him via (Cryptoshades via yhoo{}COM, I had a very bad experience trading with kingoptionsfxtrade. I called again and they said theyd send me a new card. I go on the Edd site, and fix it because it must have been a random glitch when doing my new claim. They could not give me a reason or a date that my account would be unfrozen. One lady told me that I am at risk of account closure. Car payment bounced; insurance payment bounced. I have been left on hold for up to an hour and a half at a time of which I hung up and passed back and forth from One customer service agent to the next just to get me off the phone. What a joke every rep told me something different. California unemployment fraud 4 times worse than first reported, 'HELP US!!' I called filed a claim and was told it may take up to 90 days :(, Happened to me at 830am went to pull out money it was 0 called Bank of America at 9am I ask what happened where my funds they said I had an transaction at 830am in west Covina I live 50 miles away how can I be at 2 place at the same time I think bank of america stole the funds so I filed a claim. Espaol; International News. They then locked me out of all of my online access. I called Bank of America and they told me that they close my account and they couldnt tell me specifically why. 2. I sent it colored copies. Terms and Conditions. "Bank of America should allow people to have their claims heard. They have sent one letter in late March telling me that my claim was declined AGAIN, after being closed and reopened over 6 times for what they call Reconsideration. In the economic devastation of the Covid-19 pandemic, millions of people are relying on unemployment and similar government benefits to provide money for basic living expenses. Let us know in the comments below. Add me to your class action, I have the same issue on feb 15 2021 they took 1000 dlls from my account the same day that was deposit that money and I put a claim and know boa is telling my account is closed and I have to call Edd because they froze my account and Edd dont answer any calls so how I supposed to get this fix this is so frustrating, $420 was taken out of my account an actual ATM withdrawl, I contacted Bank of America right away and they seen the transaction was in a different city at the same time i was trying to get money out so they froze the account and said that i will recieve a letter in the mail in 10 days about the claim and they would send a new card. "Like everyone else, I was on the phone on hold two-to three hours, click, call again," said EDD fraud victim Maria Ramirez. Oh and I am out of Sacramento, Ca. She told me that the guy who hung up on my accidentally canceled the replacement card they just sent me and that they now have to send out another new one! Then the next agent assured me that the info about account closure was incorrect. Please add me. Ive researched tonight. My account, which I cannot access, has been closed since February, with no end in sight. The Claims representative said I was liable for the stolen funds. An hour later, attempting to use my card, it was denied. Reported it after I found out made police report had my card frozen with no acces to funds and all they can tell me is to contact my sponser to resolve.freeze has been lifted for a week now. Take a look at more stories and videos by Michael Finney and 7 On Your Side. I cannot pay my bills and cannot believe this is legal. I feel like B of A treats the EDD customers really badly. The information was supposed to be in by feb 08. Dickey's Barbecue, a Dallas-based restaurant with locations across the country, agreed to a $2.35 million class action settlement to resolve allegations that the company's lax security resulted in customer payment card information being listed for sale on the dark web. I nearly lost my home! 3:21-cv-00743 in the U.S. District Court for the Northern District of California. For months I havent had access to my funds . I have had money stolen off my card and Bank of America is doing nothing about it. The representative changed her tune and told me after shell forward to another department that I am not liable now and that I should hear back in 3 days. The panel roundly rejected the bank's suggestion as "unwieldy," pointing out that the claims "overlap extensively but with substantive differences." Initially I reported the stolen funds immediately on February 26th 2021 it took me weeks to get them to unfreeze my account only to discover I had a zero balance on the card and that all of those weeks that my account was frozen the claim was put on hold or stopped. I lost about $35,000 to them and they denied all my withdrawal request, and gave me all sort of filty request. Theyre only contacting me throughThe mail. So after I called BofA Prepaid EED a few more times, the manager said to file a police report. It's certainly progress in the case. 2023 CBS Broadcasting Inc. All Rights Reserved. As a part of our process in assisting you, it is necessary that we contact the company / agency you are writing about. The class for this action is all persons who got, or are entitled to get, EDD benefits via a Bank of America EDD account or debit card, who have suffered or are threatened with a legal injury caused by Bank of America, as described in this complaint, between January 1, 2020 and the present. Im over this. I had 300.00 taken out of my account then they froze my account. The change by the EDD was spurred by a recent lawsuit with the Center for Workers' Rights that included the new claimant payment policy as part of its settlement. The third plaintiff alleges Bank of America froze her account in September 2020 after an unauthorized party made eight $1,000 withdrawals. Learn more about the cookies we use. I kind of felt stupid to go to the police department because helping the police help me when I had my card on me I felt like this is impossible like how do these people call the EDD change my identification pin or establish it and then be able to hack in and change my pin to my card to be able to withdraw cash from the ATM. They tried to tell me UIA debited it off of my account. This f****** motherfuker got to be f****** kidding because I just did that with my valid ID that I drove 6 hours to go get to verify myself I got no damn gas I need my money what else do you want from me. after 2 days of sitting in the bank parking lot being verified by a teller to every person I was transferred to I finally got everything figured out and they told me I have to wait 45 days for them to figure out if theyre going to give me back the money that they took and gave to someone else. EDD, Bank Of America At Odds Over How To Deal With Fraud Victims' Claims January 12, 2021, 12:17 AM Despite assurances from California's Employment Development Department (EDD) and Bank of America that they are working together to fight fraud, Kenny Choi tells us that emails between EDD and Bank of America obtained by KPIX 5 show the two . A Bank of America spokesperson said in a statement to Law360 that " [a]s California's unemployment program faces billions of dollars in fraud, Bank of America is working every day with the state to prevent criminals from getting money and ensuring legitimate recipients receive their benefits." Hi I received my first edd deposit 8000 in August 2020 sent for a replacement card because of a transactions of $3000 and something dollors off my card so I change my debt pin filed a claim it was denied before I even got of the phone I called back to let them know its other charges they let me know that my claim was denied already I told the bank of America representative I just put the claim literally minutes ago bA representative wasnt aware of that . Unfortunately I can not afford to have my card shut down / put on hold its my life line iv been a contractor / home improvements for yrs but covid has destroyed me and now living in my rv in parking lots and my card allows me to fuel my generator so I at least have electricity but I certainly can not and will not tolerate being robbed or stolen from. My name is Cindy bryant. What are her options ? Its been more than 45 days since my call, NEVER gave my money back that was stolen. I called them immediately having to wait almost 3 hours to speak with someone. Yes I too have been a victim of fraud. When the EDD finally approved my claim, I was so happy. All rights reserved. Then when I reported it to B of A, they shut down my card and said they would issue a new card in two days(there is no actual Bank of America bank in my whole county!). I reapplied for Unemplyment after my first claim ended. After weeks when I finally got throught to a boa rep. She told me that the System needed to Update and that once it did my funds would be added to my card..that never happenedfor the next few weeks I didnt recieve my $300 dollar deposits until the -$1300 balance was paid.!!! Facing an unprecedented onslaught of fraud this past October, Bank of America froze an estimated 350,000 unemployment benefit accounts. Two months go by and NOTHING! Get browser notifications for breaking news, live events, and exclusive reporting. on Dec 18, 2020. I am glad this has been brought to the surface. ", Kenny Choi contributed to this story.5203835, First published on January 15, 2021 / 5:36 PM. Someone hacked into my BofA edd account and stole $300.00 on 04/21/21. I immediately called Bank of America and they informed me that an ATM withdrawal on 3/30/21 in Altadena, CA was made for $980; which was my entire balance. Now its right before Christmas and it seems as though I have to stay on the street until somehow Bank of America reopens my account which seemingly means they probably never will. Every day, I talk to 30 people with the same story. I advised its an open and shut case as I didnt rob my own card, and so they can prosecute whoever did and Id be happy to testify. Send a mail to this recovery team (INSTANTRECOVERY12 ((*at*) gmail com) to get the peace of mind you deserve. Never got anything. Not only was my account stolen, Bank of America kicked me when I needed help. Hello Jessica, the same happened to me too, they NEVER RETURN A CALL !! On Monday April 19th I woke up to a low funds alert of my Bank of America prepaid debit card. #3 The preliminary injunction will, among other relief, dictate when Bank of America can freeze an account and ensure timely investigations are conducted into fraudulent transactions. This is my honest experience. Something fraud but not my fault. I paid 10% of the recovered funds as his service charge after I got all my money back. I spoke with a man from the fraud department who verified my identity and purchases and he said that he had the input a couple of things to make the card work again and that he was sure that the car would work now. Ive called 50+ times and never am able to speak to anyone. On 4/2/21 I discovered $1,256.00 was missing from account and I immediately B of A to report the following withdraws were fraudulent since my card was in my possession and my PIN number never written down or given to anyone. My benefits card declined. Shear incompetence!!! Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. I had money taken from my account multiple times. Please include me in your class action lawsuit. Never responded to my claims a total of 4800 I would like to join the class actionlaw suit. Decide which cookies you want to allow. YOU GOTS TO BE KIDDING !!! The bank now must offer a new option that allows victims to authenticate identity at a local bank branch, or by calling a new dedicated 800 number. They were so friendly and nice very apologetic and they told her to be expecting some new checks and they will overnight them so she will have them within 2 days. Read our Newswire Disclaimer. When I got their letter in the mail it said they were closing my claim because EDD froze my account. Right now thousands of claims are not being processed by Bank of America," said Danitz. The complaint rounds out with the contention that any arbitration clause or class action waiver signed by affected Bank of America Zelle customers is void and unenforceable given that these consumers were fraudulently induced into banking [with Zelle] upon the belief that their money would be transferred properly and available to them when they needed it. administrator or law firm. So sad- and so broke. Suspended the card right away on app then called BofA to report fraud and was made to feel like I did something wrong. with similar claims was filed against Bank of America. Again and again and again. I said if I dont get that credit back into my account, I will contact my local Assemblyman in Alameda and my attorney. Ive been waiting for over two months for ANY sort of answer from BofA and still have nothing. At first the person I spoke with kept insisting that I had changed the info and initiated the transfer. June 4, 2021 / 1:28 AM A class-action Bank of America lawsuit settled for $410 million was approved by a federal judge on Thursday. I have an Acct on here! My Bank of America account was hacked and someone spent 1200 dollars out of my account and it was a hassle to get them to pay me back but they did. the first time On oct 25th 2021 I called them three times because I had an email alert that somebody changed the information on my account and it wasnt me. I then called the bank and checked my balance because I figured the app was delayed on getting the updated information. They have brought smiles back to the faces of the people who have been previously defrauded. I asked them how I get my account unfrozen and they said well you have to do a fraud investigation and so then I asked them well how do I get a fraud investigation of my account when its froze and they had no answer its extremely frustrating. *Seven months have passed and Yick says her account still hasn't been credited, but she's not feeling helpless anymore. It seemed to be a form denial generic to everyone and they dont even care that it doesnt apply to your specific claim. "It's very frustrating because a lot of people could get into people's accounts," says Koning. Obviously that is all the money I had access to and now I will not be able to buy groceries or pay bills this month. The group is generally made up of a people harmed in similar way by the same source. After filing an online police report in my city where the theft occured, categorized as Identity Theft, I got a temporary number from the police then the next week I received the email approval notice from the police and gave me an official copy of my initial report with a new case number. I call back again and get a different person who I have to explain this whole story to again. Same frustration here on Tuesday April 2 went to buy some groceries and card was declined. My California B of A unemployment account received 5 fraudulent charges from DoorDash until I caught it. I just found out that EDD unfrozen my account on April 1, 2021. The governor announced his budget last week but didn't say anything about the problems at the EDD. them at support@thehackerspro. Thank you very much. There is an unemployment Bank of America debit bank card hack going on and they are trying to keep under quiet. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water.