Temperature too low during charging. Same issue with Cannondale Treadwell Neo, new bike, first charge, unusable - it goes back to the store. Too high current voltage to a battery pack. Its a bitter truth that these useful electric bikes come with such error issues. I got the issue yet again after a few months. Connect the charger to your computer using the micro-USB port. In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. Charge the battery with the original Bosch charger based on the information given in the Bosch's instructions. Solution: Try reconnecting the plugs while checking that none of the pins is bent and everything is connected correctly. Ebike Conversion Kits-Ebike Batteries-Ebike Accessories-EbikeCables and Spare Parts, All comments are moderated before being published, A short sentence describing what someone will receive by subscribing. We would encourage you to try all three out and see which works for various terrain. One of the most common questions we receive about our Ebikemotion-equipped bikes is what each color signifies in the IWOC ONE controller. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/, It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel), I check and everything is in order with the cables, I get minimal power assist so there is power still going to the wheel. Also, when the software encounters and the connection interrupted. Within this menu, there is also a very neat feature. Using the navigation or maps requires a $4 per year subscription. W This thing works wonderfully. If thats true I cant understand how you can interpret the meaning of the colors on the iWoc ONE when you are using any particular mode. Swipe right to left to switch between speed and map display. Want to learn how to get the most out of your electric bike battery? Therefore the throttle will have the same speed level/grade limit set on the PAS. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. To turn off power assistance, simply double press the button to cycle through the green, amber and red assistance levels and release the button once it flashes white. If you have an LCD Display (with digital screen) press and hold the M button for a couple of seconds to turn the kit on or off. Current supplied by the Battery Pack is too high. Hi: I too have an Orbea Gain. Setting Up Your Bicycle and Ebikemotion Companion App First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. Would you give us any feedback as to what your thoughts may be concerning what the problem could be and how to remedy it? Error codes can differ according to different brands. Along with 20+ other leading bike companies, Cannondale is proud to be a part of the e-bike battery recycling program organized by PeopleForBikes and administrated by the not-for-profit Call2Recycle. Check cables and connect charger. The colour of the flash indicates the assistance level currently selected. The cutting-edge technology used in the X20 System is designed to create a high-performance riding experience with the best features electric and smart bikes have to offer. Communication error issues can cause while there is an error between the controller and display. The Ebikemotion X35 drive unit, found on bikes like the Orbea Gain and Pinarello Dyodo e-road bikes, is one of the most asked-about technologies in the shop. Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. There are a few things to look over here. Turn compatible lights on/off (if fitted). For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. Try to restart the engine. Inverted polarity at charger. Battery Pack sensor damaged. The Mahle My Smartbike App in Motor Maps shows 3 (three) standard modes Eco, Urban and Sport. What is the life expectancy of the battery? I have had a error code that shows itself on my ebikemotion app while riding. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. If the system locks, please restart the eBike System. Health Heart rate monitor - Pairs your heart rate monitor to your phone Override recommended MHR (max heart rate) Sends you a notification based on what you set your max heart rate to be Enable auto assist - super cool! Clicking on the stopwatch icon opens up the activities section of the app. Look out for the batteries and see if they are installed and fully charged or not. It appears when the throttle is loose and cannot return to the initial position. Or you could select the Custom option and set each assistance level to exactly how you prefer it. Please check the battery Pack connector. Solution: Try unplugging and replugging back the throttle cable, checking the pins are in line for a proper connection and are not bent. If the system locks, please restart the eBike System. Still not got a working one. If the problem persists, contact your eBike dealer. Engine maps allow the rider to adjust the maximum amount of power put out at each assist level. Temperature sensor damaged. Our aim was to create the lightest range of electric bikes in the world. Battery connection problem. This invaluable tool raises the interaction between bike and rider to a whole new level. If you are getting error code 08 (throttle issue) first check throttle connection carefully. If the problem persists, contact your eBike dealer. The hub drive motor, for instance, is not as quite as powerful as the bb drive motor. How do you change between the Cycling Modes when you are riding and you dont have a phone? Check charge point and charger. Using OpenSource systems for navigation (OpenStreetMpa) and Weather (OpenWeather) We have looked at the chart of errors on this site. Now you can solve these minor issues easily and quickly. Monday - Friday: 9am - 4pmSaturday - Sunday: Closed, Then check input voltage (P03) through your, And Error code 07 does not always indicate a hub motor problem. /5. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. No, pedal-assisted electric bikes do not require you to hold a valid drivers licence, pay tax or take out insurance. See the dealer to solve this issue. So, before we go for the electric bike error codes here are some general tips to solve these common problems. Check for any blockage or tear. Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. Ebikemotion Support Section Videos listed below require a Cycling Prophet account Click the owl icon to create an account if you don't have one already Introduction To Ebikemotion 50 pts. Error 8 hall sensor usually shows the above error. Sounds like only a problem with the app, and nothing to do with the battery or drive system. Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. As Jaxx says, the ebikemotion app can be a bit buggy. So for any one running into this problem I might have fixed the issue. With proper maintenance, these can be eliminated. If pressed again the unit will vibrate twice to let you know that no assistance is being offered. Loosen the controller and re-plug the hall sensor plug. 2 minutes in the shop and done. My bike HIMO C26 stop working on the display showing error code 30H Im also give my bike to see someone who understands but they cant find the problem . How does the motor work? After looking at online documentation it looks like it means there is an error so I downloaded their app to try to find out and indeed it told me it was an error: BMS 201 Im Balance. In this article, we dig deeper into this and see how to fix electric bike error codes. Can I ride this in the wet? So, lets find out the common errors and their codes. All Ribble e-bikes are fitted with the Iwoc button on the top tube. The cable DUCEXTGCUWIRE is an extension cable, the cables can be ordered from Ebike motion direct. If not then maybe the button is defective. The throttle may be loose or damaged. c[bk8zmk~ PW It may not display this or other websites correctly. I took the bike to a local shop that promised they could work on the firmware. Is the motor restricted to 15mph here in the US? The Range Extender from Ebikemotion provides an extra 208W/h to the main internal battery on Ebikemotion's X35 systems, increasing the 248W/h of the main battery up to a maximum capacity of as much as 450W/h. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. Distance remaining of route CO2 emissions, and money saved from not using gasoline Common Destinations Your frequently-listed points of interest are listed here. It's important to note that you can't raise the assistance of each power setting beyond 100% nor drop it below 30%. 203. You must log in or register to reply here. Please see below information from Ebike motion, the picture of the cable part code X35GCU is the main cable that has a USB socket incorporated into it, that is the cable required to update and fix error codes. Thus, this article will show you the electric bike error codes in detail. This wrong tendency will lead the throttle abnormality to break or damage. It wont function correctly, indicated by, The battery voltage is too high to run the bike. The Addict eRIDE 20 is the base model at 3,999 and comes with a mix of Shimano Ultegra and 105 mechanical. One of the key functions of the app for e-bikes is fault diagnosis. Bikes ready for 48-hr dispatch. You are using an out of date browser. 107 24 Bosch Performance Line Nyon Owners Manual, Bosch PowerPack 300, 400, 500 Owner's Manual, Bosch Active/Performance Line Charger Manual, Bosch Active Line 25kph Drive Unit Manual, Bosch Performance Line 25kph Drive Unit Manual, Bosch Performance Line 45kph Drive Unit Manual. This cage replaces the bottle cage situated on the seat tube of the bike. Each offers a set amount of torque as a percentage of the total amount per level. Scott Sports. Error code 10 indicates that hall sensor connector is not connected properly. Short press the button to set the LEDs to flash. Reddit and its partners use cookies and similar technologies to provide you with a better experience. hb```b``c`e``9 l@1Oi"aKL"E?TWWYoPzznCV mNGE2yj I^q.:d5l!HJzY?35;f8\IX!1hLe+8'e? Current supplied by the Battery Pack is too high. To turn the system on, short press the button and the LEDs will illuminate. This is a very important project for a big grade and he needs expert help. Improper connection between the display and controller-. If the voltage value does not increase, check the connection and try another charger. If you are connected to the app an error code will be displayed. The Battery Pack voltage is not correct for this system. Does that mean you are simply choosing the Assistance Levels that you "mapped"to the controller in Motor Maps. In this case, their systems are designed to help the user identify the fault through electric bike error codes. Error codes tabled below could be different from ebike motion error codes. The lightest range of e-bikes currently available today. When we first considered branching out into the e-bike market, the brief was not simply to create a range of advanced e-bikes. What is it? Underneath that is an explanation of each app feature and how to access them. Restart the eBike System. 'How to operate Ribble e-bikes' is a step by step guide to getting your new Ribble e-bike up and running. A high-temperature error will display as electric bike error code 10. Check to find out if anything is blocking it or not. Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. If error perists replace the chareger with a new one. Have you tried the recommendation of charging it for a while? Devices that are Ant+ only are NOT supported. Connect the bicycle to the Dealer APP and check the battery temperature. If pressed again the unit will vibrate twice to warn you that maximum assistance has been reached. You can buy the unit separately or replace it entirely in case of damage. The whole experience with these two bikes has put me off Evans, Cannondale and ebikes in general! If this method does not work, unplug the throttle from your kit and get a new one. This colour indicates the amount of battery charge that is available to use. Once you connect your bike to the app you are able to select 1 of 3 cycling modes. Restart the eBike System. Charge the battery within the appropriate temperature ranges. Getting error codes are something that no rider wants to see. Simply plug the bike into a household socket using the supplied charger and cable. Shop Now and Save with Free Shipping in the US. Weighing in at just 3.5kg for the ENTIRE system. An optional range extender is also available which can be charged away from the bike. So, having decided on the hub drive motor, one system stood out above all others. Can I alter the assistance levels provided by the motor system? If you've not heard of MAHLE before, they are pioneers in the use of environmentally friendly and energy-efficient technology in the motor industry. To learn more about the app and what it offers read our dedicated companion app blog here. Some common electric bike errors are- 1. Interested in a Bike with an Ebikemotion Drivetrain? Find them here. Note that in waterproof kits the PAS and the throttle are connected to each other and the speed level can not be set separately. The assistance will still work but only for approximately 50 miles. Therefore, when necessary, it's more than capable of doing its share of hard work up a steep hill. This section is intended for developers who are debugging system errors. Stop charging and protect bicycle from wet and cold until temperture of cells increases. It is worth noting that the app is only compatible with heart rate monitors that have Bluetooth 4.0 protocols. Throttle damaged or out of operation specifications. 0000011073 00000 n The optional range extender is supplied with its own bottle cage-style bracket. If the error persists, disconnect the accessory. Though this is not currently offered further development of the app will provide GPS navigation aids. . Also the PAS wont kick in on level 4 or 5 Check that the charger is in good condition. 0000003701 00000 n This subscription is good for eight total maps, with a map totaling one complete state. A local Orbea service centre to me updated the firmware, job done. He successfully installed parts and battery. Red triangle with a message but I cannot read it because of my eyesight is poor up close. Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. If so, ensure the switch is on. Alongside this intelligent system, there's also an easy to use . i have the lankeleisi mg600 bike got a new controller and display screen but a error 10 coming up and getting no power to the throttle and pas checked the wires seems ok. Hi David, I have a BTWIN Original 900e Electric bicycle last night I parked it in an open space in I think due to rain it shows the error 70 in its display and its not working now, can you please let me know about the codes, which part of the cables should I check? Electric bike error codes are manufacturer-generated values that represent a particular fault in the bike. This video above details how to set up the Ebikemotion app, pair it to your bicycle, and basic overview of how to navigate the app. They are offered in 3 different capabilities, 252Wh, 378Wh and 504Wh, increasing the . What sort of range can I expect from the bike? Read caring for your electric bike to find our top tips for maximising battery life. It occurs due to the excessive current from the battery pack. Its a tendency practiced by many riders. With a computer, you can reboot it. startxref So, you can optimise your training programs and view route data after each and every ride. Rider weight, fitness, route profile, tyre width/pressure and wind strength to name but a few. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. Charge system for 3 hours until error disappers. Throttle Error This error occurs when a throttle cable is damaged or loose. If the error remains, try a new controller after unplugging the brakes. Find out here. Also, the released dust particles from the brake levers can cause speed sensor error. Ensure that the throttle is released and try again. If the IWOC button stays white only, my first instinct is to connect the bike to the Ebikemotion app. Select the Pulsometer option and follow the instructions. Because generally, error codes indicated that there is something wrong with the bike. Literally, all you need for a pedal-assisted ride at your fingertips. Should an error occur with the system, the app will display an error code. If the problem persists, contact your eBike dealer. Current sensor damaged. For the full list of error, always consider the manufacturers manual guide. This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. Alvin - Contender Bicycles on January 04, 2022, Please note, comments must be approved before they are published, 989 East 900 South Basics covered in the video include choosing navigation options, common destinations, and how to download maps. Yes, our e-bikes are pedal-assisted and require rider input at all times. Within this menu, there is also a very neat feature. Select calculate to enter the next screen of which has two pages: First Page This initial page Distance remaining of the ride, time remaining Second Page Amount of battery needed to arrive to the destination. Can anyone help me please The app raises interaction between bike and rider to a new level. Sunday: Closed. Save my name, email, and website in this browser for the next time I comment. We hope this article will help you to troubleshoot simple ebike issues. 6.4 oz. The X35 motor system is light, powerful yet extremely compact. Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. The sensors of the battery pack got damaged. The latest innovations allow us to create the lightest system on the market, weighing only 3.2 kg, while delivering the right support at . Check each component on the ebike separately, make sure they do not have loose connections and/or damaged wires. Saturday: 9am6pm Current sensor of the controller becomes damaged or disconnected. I used it all year without issue and then sometime during the winter months of feb until now it stopped working. Page 4: Ergonomy GAIN TECHNICAL SPECIFICATIONS ERGONOMY SIZE CRANK STEM HANDLEBAR * The handlebar size is centre-centre. Ebikemotion have issued a firmware update to solve this. 0000017068 00000 n The eBike is outside of the permissible temperature range. Bosch Performance Line Nyon Owner's Manual. Please install the specific Battery Pack for your eBike System. A bike that's so light that when the motor is disengaged it creates little drag and seamlessly blends into the background. Check out my gear on Kit: https://kit.co/kobEVisionFor the SMLRO ebike or any ebike with a E07 or sensor error, this is the fix :)Honeywell sensor: https:/. If you have a waterproof kit then push the connectors in all the way in order to ensure contact and prevent any water getting through. To activate 'walk assist' mode simply hold Button B for 1-second. Also make sure that the battery prongs line up properly. Error in the communication with the Remote control. If the error is not solved, replace the battery. Please contact your eBike Dealer to activate it. Want a bike quick? Every error code outlines different issues with the bike. Its on a dual motor e cells super monarch. 0000000776 00000 n This increase in total capacity of the system will make it possible to increase the autonomy achieved with the internal Make sure that the brake lever is not pulled back and that the cut off switch is not engaged. The MAHLE X35 employs a slimline Panasonic battery that is fully enclosed within the downtube and gives our bikes their stealth looks. Then I wouldn't be too concerned. Please reduce the demand. I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. The MAHLE SmartBike System App for e-bikes is a must-have for all Ribble e-bike owners. Read her story here. Error Database System full. To turn the pedal-assist system off, simply hold down the button for approximately 2 seconds. Is there a site to buy parts for MZZK E Bikes? 0000030299 00000 n If the problem persists, contact your eBike dealer. This wrong tendency will lead the throttle abnormality to break or damage. You can adjust these motor maps in the Ebikemotion app so that the motor limits the amount of available power based on a percentage of the 250W max output. Check point is in good condition. It worked fine in the 'good' bike which is good news. High voltage or incorrect battery use on the bike shows electric bike error code 7. Similarly, any heart rate transmitter chest belts must be Bluetooth (BLE) or dual Bluetooth/Ant+ enabled. Short pressing Button C (middle button) turns the system on and a long press of this same button turns the system off. Hello, this is Evan Larry. Up top, weve highlighted via video how to use the bicycles major features. I get a message no internet connection or I get there is an error but it doesnt tell me what the error is and it also gives me a message to check for an email to finish the registration.