Next, check the fuse for the battery pack. From what you are describing either your key switch electrical contacts are damaged or there is a faulty wire somewhere else that interrupts the circuit. An example of data being processed may be a unique identifier stored in a cookie. Your email address will not be published. If your electric bike is being placed on charge and your battery does not seem to charge. Unlike with traditional bikes, ebikes have various configurations and designs which makes repairing flat tires different for brands and models. You can easily spot this by visually inspecting your handlebars and brake levers for signs of any cosmetic damage. (as in the pedal assist sorta worked or had worked fine prior to this issue). The controller after 10 miles only has 1 bar left out of 5. I dont have a voltage meter but I can tell you under throttle alone it has full power and can get you to speed no problem. If your ebike comes with a circuit breaker, you can reset the circuit breaker by pushing the breaker. One owner's battery wouldn't charge from new. The NAKTO Folding OX is a cruiser ebike which is made for recreational cyclists living in cities. >>> BEFORE YOU GO! Bike Parts Repair and Maintenance; Cycler's Guide During the Pandemic You can check the voltage of an ebike using a voltmeter by simply attaching the prongs to the positive and negative sides of the prongs on the battery. The brake cutout sensors work. Bike Parts Repair and Maintenance; Cycler's Guide During the Pandemic Disconnect those wires from the controller. Normally, cruiser bikes are designed for short trips around town, short commutes to work, or running errands; However, the OX is much more . Never leave your battery to charge unattended. For instance, are you sure the bike is actually on? Bikes been down a week. Li-Ion batteries can burst into flames, the risk is low, but always make sure of your own and your families safety. How To Troubleshoot And Fix An E-bike With A Throttle Problem -, troubleshooting your e-bikes throttle problems. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, Scorpion and HyperScorpion Express Review, Common E-bike Battery Problems and How to Fix Them. When charging a battery to 100%, for more range, dont leave it like that for more than a day. All NAKTO ebikes are covered under our 1-year warranty for the original owner. It takes a few cycles to do this. In the short term, this wont hurt - but after a while, the batterys capacity will go down. Roshans advice was to check magnet placement on the rear wheel. Even though its just a tiny little component inside the throttle, it plays a huge role when it comes to accelerating your electric bicycle. Whatever throttle problem youre facing, theyve probably seen it a hundred times already. 3) Check out the small and large bevel wheels for damages Remove the clutch plate on the right side and inspect the condition of the small and large bevel gears for wear. KT-LC5 (pdf) Download. Is there a motor controller fault? I also found the bushing loose on the bike side and tightened it also. Some good tools to start with are: Remember: youll probably spend a lot of the time revving your e-bike as you test the throttle. com today! Q: My e-bike tires always get stuck by the fender. If this doesnt work and youre having a hard time determining whether or not your pedal assist system is faulty, its best to take your ebike to an electric bike service shop so they can remove and replace the faulty parts. Electric Bike Throttle and Pedal Assist not working. After unmounting it and leaving it for a while the function is restored. A. Readjust the battery, stick the charger in and reboot the bike. In other words, it works perfectly well half the time, though quite often, you wont be able to accelerate smoothly as you press or twist the throttle. You can always contact the company, maybe its a known problem and easy to solve. do i need a stronger battery Air Conditioning & Heating; Bricklaying; Carpentry; . For the discharging port, after youve got you results youll want to check our results list below. ModWheel Direct Mid Drive Electric Bike Kit. Page 42 6. Once youve adjusted the brake cable adjusters to the end of their limits, screw them all the way in. As an affiliate, we earn from qualifying purchases. The soft polymer shell allows the battery to be more flexible. If your eBike battery pack is swelling up, well, you likely have a pretty serious problem with one - or more - of the lithium-ion cells. NAKTO Electric Bicycle E Bike Lithium Battery Disc Brake 500W Motor Magnesium Alloy 25KM H Max 48V 10AH 26" Tire Electric Bike NAKTO 26'' Fat Tire Super Cruise Electric Bike Nakto SUPER CRUISER Fat Tire Electric Bike 500W 48V To read more about our privacy policy click here. If you find the brake pads or the brake shoes in good condition then you may want to tighten the brake cable adjuster on the brake lever or the brake itself until the brake becomes more responsive. Engine Trouble Running Essentials- a complete troubleshooting guide. Were going to help guide you through the world of electric bike batteries. I think the display may have its own battery in order to maintain accumulated miles and other settings, so disconnecting it from the power source probably won't reset it. Even if youre just doing a routine troubleshooting session, the battery on your ebike should be the first component to inspect. If nothing happens, youll need to try and jumpstart the battery. Looking for the perfect electric bike can be a daunting task, especially if you're on the shorter side. Nakto Stories. Wow fantastic information! Well, its because different types of throttles are wired differently. By the end of the article, youll know the basics and have nothing to fear about batteries. It can quickly climb up to a decent speed of 22 mph, and with a bit of pedaling - a maximum range of 20 miles is claimed by the company. A twisted or missing spoke magnet could cause malfunction as well. For most of us, electric bikes are a relatively new idea, and we dont yet know how to solve e-bike battery problems. An extremely low battery power level can lead to your electric bike not turning on, by the way. This just happened to mine. What youll be looking for is any breaks or other visible signs of damage. When they sense that the bikes brakes are activated, theyll override the throttle entirely. In this section, were going to look at the more common and general e-bike throttle problems that you might experience. banging up and down to make it work. Roshan said he was going to send out the replacement motor free of charge and I will send my defective motor back to Bafang. In this article, were sharing a full guide on how to troubleshoot common ebike problems to help you get back on the road in no time. In general, the wires should be color-coded so you can match the same color wire with the same color the outlet. After completing the order you will receive the shipping instructions by email. Remember not to leave the battery pack on the charger longer than 24 hours, though. Email:[email protected]. I have a 72v battery that only charges to about 81.5v-82v, should it not charge to 84v. Sounds loose connection,to your battery. You should also check the brake cable tension and adjust it if necessary. We highly recommended not to leave the battery charger plugged into your electric bike for more than 12 hours. I have a new bolt pro ebike. Overall Score: 7.9. Q: My rear wheel has a wobble in it. . Insufficient Bend 7. Refine view all. I experienced similar problem with my second biktrix, a Jugg HD Classic, within 20 miles of riding new. >>> Check out our article about the best electric scooter accessories here <<<. The company replaced the battery without see it but i liked To know if it s something To do with that problem Best regards. Sure, you could do this yourself at home. Support installment payment. On the other hand, the 18650 lithium-ion cells are far more resistant to swelling and, in turn, more reliable. NAKTO SUPER CRUISER ELEC. If jumpstarting doesnt work, youll be looking into advanced techniques and cutting your battery open. Many people are determined to make healthier choices, whether it's through diet, exercise, or other lifestyle changes. Once the speed controller recognizes that youre under 25 km/h, the battery management system will again supply power to the main motor. $475.95. Getting speed reading from the display when wheel is turning. Required fields are marked *. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Lithium-ion batteries generally have a life of 700 charge cycles. Does your bike have the GearSensor attachment that cuts the motor briefly when shifting? $739.00. You dont need to discharge the battery fully. Of course, you can still pedal faster than 25 km/h, but you wont get any assistance from the main motor. Our 71-page Bicycle Commuting Handbook covers a range of topics, including: Bicycle Universe is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Youll now want to check the adaptor port. Is there a connector that I can purchase that plug into the charger that I can connect to the discharge pins? Copyright 2023 Electric Biking, all rights reserved.I may earn a commision from some affiliate purchases. Using a wrench, you can easily fix this issue by slightly bending the prongs to realign them into the correct position. How to check the electric bicycle problems? The bike is brand new less than 100 miles on it. Suggestions? Secure the E-Bike in the stand so the E- Bike is at an angle it would be in if it were upright on level ground. Find out if your electric bike motor spinning freely or it coggs. Sometimes the battery isn't working, other times the controller is having issues (like a loose wire) and sometimes the throttle, brakes or motor are not setup correctly. Either battery connections or wiring connectors when something works intermittently. Low voltage from a bad set of cells could also trigger what the throttle is doing but probably not the assist issue. There are several reasons for such malfunction including aging, too frequent charge cycles, improper battery management, and a manufacturing defect. No one tests electric bikes like we do. Often than not, a severe voltage drop means that one or more cells in your battery pack have been damaged. By ruling out all the other basic problems with your e-bike, youll be able to confirm that it is indeed a problem related to the throttle. Great trouble shooting Brad. There are a few things youll be wanting to do as during this break-in period. The final note here is dont let your battery get hot. Once its fully charged, test the battery by leaving it off the bike. In some cases, the throttle cable may also become stretched. Look for any damage or signs of stretching. My battery switches of when I start to climb a steep hill, what could be the cause of this? Let it cool down and then charge it again. Typically, the battery management system will cut off the power if it senses the battery draining too fast below certain safe levels. When it comes to eBike troubleshooting, there are a couple of things that might be causing your battery problems, including: Dont worry, though - Ill walk you through each one here! Do you have a short circuit in the battery, wiring, or motor. How to set the brake and the throttle level? Bike Parts Repair and Maintenance; Cycler's Guide During the Pandemic You can adjust the pedal-assist magnet position using a flathead screwdriver to push the disc nearer to the sensors. Dont do that. 9. However, a throttle with additional features, switches, or displays will undoubtedly have more components and several more wires that youll need to inspect to troubleshoot a problem. To resolve this issue, what youll want to do is to have a qualified expert test your brake sensors. Naturally, you dont really want to be doing that, and it is a job for the experts, you also wouldnt have needed to read our guide if you know how to do that. It can be worth checking your charger first. Troubleshooting the Brake Motor Inhibitor. They usually tend to lose full charge capacity over this mark. Electric Bicycles . Check the motors power transmission system for missing parts. If your e-bike isnt turning on, be sure to check if the main switch is in the On position. However, we stress that you never do that as it can be extremely dangerous on the road. Some people may suggest that you use your controller to figure out which wires are for the brake inhibitor so you can disconnect them completely to get rid of the problem. Some of our top sellers in the Nakto ebike offering are the Nakto Camel Womens, Nakto Camel Mens, Nakto Super Cruiser and the Nakto Elegance. Is my 4 year old battery bad, or is it some other component? Such a process will need the skills of an expert electric bike mechanic. is this normal I'd clear those codes if possible and see if they regenerate. Medium.This bike has given me lots of fun but time to move on. On soft pack batteries, youll find that manufacturers have included an XT-60 adaptor. If it works without a problem, then you can be sure that the source of your problem is within your throttle itself. Was it a sudden start to the problem or gradual? . Lastly, slightly more expensive e-bike throttles may even have a key switch or LED displays on them to show you all sorts of stats about your electric bike. Throttle works intermittently. 2. . I should be receiving my motor soon and Ill post some updates. I had a time hard deciding if I should get one considering I already have a car, but they are great for the daily commute: fast, reliable, have a low cost per mille and youll have a lot of fun. Is the battery working? . These tests will work for both charging and discharging issues. It is very compact and you are able to store . We and our partners use cookies to Store and/or access information on a device. The Nakto Camel F is a cruiser city style ebike. Since I can remember, I have always had regular bikes and mountain bikes. If you notice that youre charging your battery, but it still discharges quickly without being used, you might have a short circuit somewhere or a faulty battery at your hands. Remove the tool from the chain. Electric bike batteries can have problems that fit into one of two camps. Then, carefully blow out any dust or debris, and remove any plastic parts you might find. I come home charger is red for 30 minutes I leave it's fine then it dies. could you help me please? I have a rear motor hub kit 1000W 52volt and I've had it for about 2 years no issues untill few months ago I got a 03 error code on my ktlcd3 screen which after reading in the manual pointed to hall sensor issue, so because the sensors were only about a dollar each I just changed all three rather than testing anything and I was back on the road 100%. Besides that, disconnected wires could also cause problems for the sensor and the throttle. We get commissions for purchases made through links in this post. FRAME. ModWheel Direct Mid Drive Electric Bike Kit. rich c Well-Known Member. The battery icon display does not alter as I use the bike. They dont need to be completely discharged before recharging. The problem is that they sometimes err too much on the side of Caution. Your throttle, for instance, might have forward and reverse switches to change your bikes direction. The speed controller is the component that sends signals to turn on the battery pack. Measured voltage is only 1.6v. Ive got my order confirmation but not tracking numbers yet. It may not display this or other websites correctly. Assistance by consignor or JJ Kane Auctioneers is not assured.) Paint & Body Repair; Building & Construction. Be careful to not let the test leads touch while you're measuring and the battery might need to be turned on to get any reading. Find helpful customer reviews and review ratings for NAKTO 26" 350W Fat Tire Electric Bicycle Mountain Snow Beach Sporting Shimano 6 Speed Gear EBike Brushless Gear Motor with Removable Waterproof Large Capacity 36V10A Lithium Battery and Battery Charge at Amazon.com. In a similar fashion, the charge port also has a voltage similar to the above results your battery management system (BMS) may be tripped. If this is the case, the electrical circuit cant be completed so no power will be produced. Worn-out, missing, or damaged components could lead to problems in power transmission resulting in unwanted interruptions of power flow. If the battery is good, the headlight will dim just a bit when you give the ebike full throttle. As an Amazon Associate this site earns commissions from qualifying purchases. The same problem should happen if the battery is faulty. One way to solve this is by dropping the assist level and pedaling a little harder when going up steep inclines or hills. To get your ebike running again, youll need to fix the jammed brake levers. Feb 3, 2023. harryS. For ebikes with a fuse, you can simply remove it and hold it against some light to see if its burned out. Give the electric bike full throttle while engaging the brake on the rear without locking it up. If you find that the battery power dies out too quickly, then the first you should do is determine how long the battery pack has been left without charging. Ordering online and your bike will be completely assembled and ready to pick up in-warehouse. The voltage reading must be a few volts higher than the battery chargers rated voltage. Display Manuals for electric bicycles. low, medium, and high power). All NAKTO ebikes arrive 90% assembled plus free assembly service available now. The controllers job is to take input signals from all the controls and sensors on the ebike, analyze them, and then determine the best way to transfer the power coming from the battery to the motor. If thats the case, then another possibility that youll want to consider is that the e-bike has faulty brake sensors. Help. When this is the case, the . If so, then you can contact the manufacturer and file a warranty claim for replacement parts. The charger is showing red when I plug it in and after a while it turns green. Youll more than likely see 2 cables that look the same. For example, if your ebike is equipped with a 36V battery but the voltmeter reads 10 volts, then the battery is faulty. Once the motor reaches this speed limit, it will stop providing power further. The battery, which can be removed easily if not needed, is conveniently placed behind the seat. Ive been watching YouTube on how to pull crank apart and trying to bone up on how to videos about motor swap. If you have bought your bike online, then your bike will have shipped with around 30 50% of a charge. That is the reason why they are becoming more popular for use on electric bikes. Take a close look at your battery to discover the potential failure: The hood is not completely flat, it is a little raised in certain areas. $50 off when you subscribe! Advancements in technology and design have sky-rocketed them from a pipe-dream to a. Its just that the faulty brake sensors are preventing it from doing its job. Youll definitely need a voltmeter now. Anyone have this problem? I'm getting angry maybe I should get a new battery but it's pretty new. $539.95. But if youre unsure of how to do it, or you dont have the knowledge or experience, then theres nothing wrong with hiring a professional to do it for you. Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer. The reason for the 100% charge cycle for the first cycles is so that your battery can balance. If you have just bought an electric bike or are perhaps thinking about buying an electric bike you might be thinking about batteries. If you do this repeatedly, the throttle will eventually loosen or get damaged. If all else fails, you can ask a local shop for help. Well even point to some solutions to fix those problems, which you could do at home as a DIY repair job or hire a qualified repair person to do for you. One of the most convenient place to get new e-bike batteries is Amazon. If you find that the brakes have been pulled back because of damage and cant seem to break free, this will cause the motor inhibitor switch to stay turned on. To test the output voltage of your battery charger, you can use a multimeter or voltmeter. Hopefully, the charger will now charge your battery, recheck the battery voltage, it should be pretty near to the full voltage of the battery. How to carry your gear using panniers and backpacks, How you can get cheap cameras for your bike. We use cookies to ensure that we give you the best experience on our website. Ill head down that rabbit hole tonight. When inspecting that sensor, try and look for signs of damage. Her main passion is cycling, that's why she is always looking for an amazing new e-bike to make her journey even more unforgettable! Note that youll have to disconnect some cables before you do this. Manufacturer: NAKTO *** Estimated Price . Maintaining an ebike in good working condition can be tricky business, especially if youre a newbie ebike rider. Sometimes, the dirt roads can dislodge the cable connections; this is often the case with mountain electric bikes. I rode it it was fine then it would stop. Youll want to use the red lead to test the positive side of the adaptor, and your black lead can check the negative side. They dont like high temperatures. Can you inform me how to fix it. If you have a voltmeter or a multimeter, you can test the voltage of the battery charger port. overcharging, overheating, degradation caused by the wear of time, the brand of the battery, the fact of not using your battery, etc. . COPYRIGHT 2020 BICYCLE UNIVERSE LLC. How well check to see if it is a charger issue is that well try and power your electric bike with the charger. Pull them apart and ensure the connection is tight. I have the same problem. If youve dropped your ebike, then a part of the handlebars may have been damaged. jump starting the battery by bypassing the safety features on the bms sounds like a terrible idea. Some speed controllers are turned on by pressing the "M" button. We use cookies to ensure that we give you the best experience on our website. $739.00. Check the Battery Prongs. Sometimes the batt. At times it's fine oother times it'll just die on me. Sale; Outlet; Home; Men's Beach Cruisers; Filter. When I press the battery indicator it holds two green and the other only flicker green. Call us (714) 603-7182 (Mon.-Fri. 5 Days from 9:00 am to 4:00 pm). Even though DIY maintenance can be easy to perform, its still best to bring your electric bike to a service shop if youre not fully confident in your skills. There are numerous reasons why your electric bike isnt speeding up. If you can get your hands on a multimeter, you can perform a battery load test while your ebike is running. http://electricbikereview.com/ If your electric bike isn't working there are several steps you can take to troubleshoot and fix the issue. It is very easy to short your battery. $475.95. Check the Battery Charger. Q: Why does the seat always wobble? Ive sometimes found myself in the wrong mode, and I couldnt figure out why my eBike isnt speeding up. hello However, in some chargers, the LED light will turn off completely when the battery is charged. When it comes to the throttle, one of the most common and straightforward problems you might face is a stuck throttle. Your battery charger will probably feature a LED light indicator that changes states depending on the bikes battery level. Youll want to avoid stressing the battery, and youll definitely not want to hit the low voltage cut off point. In some cases, these switches can get stuck - leading to their failure. . I wanted to share some of my experience from riding, maintenance and, more importantly, tips for buying one. You then choose the new capacity for your battery, which influences the range. Im going to guess though that you want a simple way to check this. More often than not, the feedback magnets - positioned on the pedal crank or the rear wheel hub - for the proximity switch get dirty. Afterwards youll need to check your charging port results then or try a jumpstart, which weve nicely explained how to do in the section below.