- there doesn't seem to be a coherent vision for the organisation so decisions are taken on a whim. Historically great at developing staff. Necessary cookies are absolutely essential for the website to function properly. Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. This rating has improved by 7% over the last 12 months. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Do you have what it takes to be one of them? Find out more about, 72% of Metropolitan Thames Valley employees would recommend working there to a friend, Fantastic role and excellent place to work, Good company with really good staff, right at the start of a transformation journey. Highly motivated, dedicated & ambitious professional with an extensive background in coordinating projects, planning events, promoting business services, writing, editing, producing, filmmaking . Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. This rating has improved by 3% over the last 12 months. We believe everyone should have a decent home and the opportunity to live well. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. Enjoyable when u have nice tenants and leaseholders These cookies do not store any personal information. There are also lots of additional benefits on offer and they stand by the core values of the company. You can still pay your rent, request repairs and make enquiries. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. 1,028. But opting out of some of these cookies may have an effect on your browsing experience. They do not tolerate racism or homophobia at any level, Management are cliquey, rude, uncaring, and often seem like they have active contempt for their staff and for customers There is nothing in place to boost morale and there are so many criticisms and no recognition of achievements. By requesting a reference you agree to our. Forgotten your password? These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. TVH has such a light, friendly and open atmosphere; making it a great place to work. 32,750.00, Talent Acquisition Specialist - Blue Collar. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. Chalkhill residents unveil Memorial Wall as part of project to promote mental health and wellbeing. Our Board. But opting out of some of these cookies may have an effect on your browsing experience. About our cookies and how to manage them. We also use third-party cookies that help us analyze and understand how you use this website. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Good chance to develop communication skills in all forms. Public Input. There is no blame culture, but rather staff support each other to make things right. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. You can unsubscribe from these emails at any time. Other members of your household will not be able to register. A really good range of calls Metropolitan Thames Valley | 8,500 followers on LinkedIn. Police Officer - Degree in Professional Policing (PC-DPP or Pre-Join Degree) Abingdon, Aylesbury, Banbury, High Wycombe, Loddon Valley, Maidenhead, Milton Keynes, Newbury, Oxford, Reading, Slough. The offices are a lovely environment to work in and a bonus in themselves! A really good range of calls Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. View the status of an ongoing repair for your home, View repairs requested for your communal area, Update your contact details so we know the best way to get in touch with you, Enter your invitation code and mobile number, Enter the security code that well send to your mobile. Any smart.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Verify your email to use filters. Location: Brent. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Farringdon, England 18 d. 26K Per Year (Employer Est.) 29,682 (which includes a 3,000 South East living allowance) Police Community Support Officer (PCSO) - Buckinghamshire. Process makes things take longer than they could. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. Application. If you feel we have not met these standards and youd like to tell us about problems youve had with the repairs process, or a repair thats been carried out badly, email: We aim to respond to emails within 2 working days. document.write(new Date().getFullYear()) RefNowRegistered Company No: 09768384 Historically great at developing staff. By accepting, you agree to our use of cookies. 204. If youre not satisfied with our response, you can make a formal complaint. Head of Customer Services. This rating has improved by 3% over the last 12 months. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. Let us know if any of the information we have about you has changed so that we know the best way to contact you. This is a True/False flag set by the cookie. Youll be able to see it in your account instantly, so youll know weve received it, Make a future payment so you do not have to worry about a payment being late. We believe everyone should have a decent home and the opportunity to live well. Hotjar sets this cookie to detect the first pageview session of a user. Positive Experience. Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. Seems customer service focused at first but comes down to targets and stats Featured job. Poor training, self serving management who are impossible to appease in spite of sales targets being met and customer satisfaction levels reached. These cookies do not store any personal information. But opting out of some of these cookies may have an effect on your browsing experience. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The ethnic make-up stayed fairly one-sided throughout the decade, and by 1992, just 9% of MHT staff were from Black, Asian or minority ethnic backgrounds. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead This category only includes cookies that ensures basic functionalities and security features of the website. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. 5.0. Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed It's sometimes noticeable that there are gaps in terms of organisational development. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. Metropolitan Thames Valley provides free practical advice, connections to services and short term support (up to 3 months) to enable adults living in Broxtowe, Gedling and Rushcliffe to maintain their independence. Undervalued by managment YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Posted 22/12/2022 by Metropolitan Thames Valley. We work together to create great places for people to live. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Welcome. Logos provided by Clearbit Get email updates for new Customer Advisor jobs in Nottingham, England, United Kingdom. But if you request a communal repair, you dont need to be there when its being fixed. This category only includes cookies that ensures basic functionalities and security features of the website. I've always felt if I have an idea I can put it into practice quite quickly. great ambition and staff team are dedicated, good approach to flexible working. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. No one is allowed to disclose the new head office address in Farringdon. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. However you may visit Cookie Settings to provide a controlled consent. Find out more about salaries and benefits at Metropolitan Thames Valley. Poor commission structure. Often mistakes are covered up and rules are rewritten without consistency. It's a really good place to work if you like getting things done. No integrity - avoid or get out while you can. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. This is a True/False flag set by the cookie. This rating has improved by 7% over the last 12 months. Find . You also have the option to opt-out of these cookies. London is one of the most exciting and diverse cities in the world - and policing it is no easy task. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. You can unsubscribe from these emails at any time. We're always looking to innovate and do things differently. and Terms of Service apply. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. Get email updates for new Internal Recruiter jobs in United Kingdom. Metropolitan Thames Valley provides housing at different levels of affordability for people living in London, the South East, East Midlands, and East of England. Any questions? About our cookies and how to manage them. We can provide support in a range of areas: Improved physical . The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. ", "It is a good system to use for references. Quite a large company so changes/projects take longer to complete. Metropolitan Police. Meet our Development Director of Customer Care and see what she is looking for in her team. This employer has not claimed their Employer Profile and is missing out on connecting with our community. This site is protected by reCAPTCHA and the Google Privacy Policy Corporate leader for complaints handling and the relationship with the housing ombudsman and key stakeholders, MPs and councillors. We own, manage, or administer over 57,000 homes over a wide area of London, South East, Midlands and the East of England. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. . Enjoy resolving queries at first point Planned works team never want to take any calls even when it is their job to photo: Creative Commons / DFID - UK Department for International Development https://creativecommons.org/licenses/by/2./deed.en. Training is really good, constantly having support from senior members. SO Resi. Poor leadership, housing stick in poor repair, Colleagues at lower levels do care about the customers and want to do their best for them 4. Put colleagues at risk by forcing them back into work after COVID because they are too lazy and incompetent to set up a sustainable home working scheme, and do not seem to care whether their staff live or die I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. There is no care or concern for residents it seems as they don't care. The process took 2 weeks. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Their management style and the culture they have created is like something out of the 1970s. This category only includes cookies that ensures basic functionalities and security features of the website. . Police service for the Thames Valley area; report a crime, get advice and find out about us. Market-leading rankings and editorial commentary - see the top law firms & lawyers for Social housing: finance in London Click the link in the email we sent to to verify your email address and activate your job alert. COVID-19 Information. photo: Creative Commons Junior Ruby Developer at Metropolitan Thames Valley 0 . The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. Analytical cookies are used to understand how visitors interact with the website. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. We've made MTVH Online secure to protect your personal data, so there's a 3-step registration process. TVH was a charity and now it's all out for profit since they became MTVH. In the UK this is a National Insurance Number. If you've witnessed or been the victim of crime, report it . There are also lots of additional benefits on offer and they stand by the core values of the company. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. If you don't have a legacy Metropolitan network log in then your log in is your @TVHA e-mail address and a password you have created for yourself. Verify your email to use filters. Completing a reference with RefNow takes just a few minutes on average, Complete at a time convenient for you, even outside of 9-5 business hours, Military grade SSL encryption technology keeps your data secure. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. This makes them easy to keep track of and to see which candidates we still need references from. great ambition and staff team are dedicated, good approach to flexible working. Metropolitan Thames Valley, Premier House, 52 London Road Twickenham, TW1 3RP Estimating the current value of your property The following websites can be used to help you estimate the current market value of your property: 22 Metropolitan Thames Valley reviews. Necessary cookies are absolutely essential for the website to function properly. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Since TVH have been taken over by Metropolitan the service has gone down hill rapidly. I've loved my time here. By accepting, you agree to our use of cookies. I interviewed at Metropolitan Thames Valley (London, England) in Sep 2022. Should you need any assistance, please contact: For Legacy MET 0203 535 3999 or For Legacy TVH 0203 535 3336 or raise a service request via Service Now. Get notified about new Internal Recruiter jobs in United Kingdom. We want to do more for our customers, and were looking for passionate people to help bring our vision to life. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. A guide to spotting romance fraudsters. The Met has launched a hotline to report corrupt and abusive police officers and staff. Metropolitan Thames Valley Housing is looking to procure new construction professional services consultant frameworks (limited to architects, employers agents, valuers, and principal designers.) I've loved my time here. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. Seasonal Staffing Team, GroundWork London. You can have some really difficult calls and off days Fill in the repairs enquiry form. If you dont have an invitation code you can use the MTVH Online support form to ask for one. It takes a huge number of people from all sorts of different backgrounds with a wide range of skills and experience. They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. The office environment is modern and fresh, with wider computer screens. People are at the heart of everything we do, and that includes our own people too. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. Hotjar sets this cookie to identify a new users first session. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. Job Type: Contract. You also have the option to opt-out of these cookies. Copyright 2023 Metropolitan Thames Valley Housing. colleagues have been treated appallingly and bullied, Mitarbeiter Bereichsleitung Brandschutz / Prokurist, Good set of transferable skills developed We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. www.RefNow.co. Metropolitan Thames Valley. Other benefits include a benefits pot so can get a subsidy for a gym membership. London, England 8,386 followers. These cookies track visitors across websites and collect information to provide customized ads. They are not authored by Glassdoor. , but rather staff support each other to make things right. But opting out of some of these cookies may have an effect on your browsing experience. Really understaffed - non stop calls Enjoy resolving queries at first point You ring for repairs no response, no response to complaints and promises are never kept. and Terms of Service apply. In the years that followed, MHT's workforce . Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. Metropolitan Thames Valley Metropolitan Thames Valley Employee Review. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. In future you will see new features, as we continue to improve our online services. There's also a big focus on giving back to the community and staff are encouraged to get involved by volunteering with community organisations and projects.